651 Employee Reviews (View Most Recent)

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1 person found this helpful  

Adt provides the opportunity to become successful financially, but it is very difficult.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Sales Representative
Current Employee - Sales Representative

I have been working at ADT Security Services full-time for more than 5 years

Pros

Lots of freedom
Brief training salary
Decent product training
Continuous sales support.
Small auto allowance
Adt is a Nationwide company so you can transfer just about anywhere you want ( if your at quota )

Cons

Adt has a 100% commission based salary structure. This can be good and bad. Commission only jobs can be lucrative if the individual is motivated and a good salesman. If you consider yourself to be just average at selling you'll probably fall in the the 95% turnover category. Most sales jobs have high turnovers, but ADT by far , has the highest I ever seen or heard of. The average tenure at the company is about three to four months. ( This is when the training pay stops) . ADT offers no PTO for the sales team! So if you want to take off for a week or two , you don't get paid. In order to make 70-80 k you must work about 60-70 hrs per week. Not a great work / family balance.

Advice to ManagementAdvice

Try to show a little more appreciation for front line sales reps.

Doesn't Recommend
Negative Outlook
No opinion of CEO

Other Reviews for ADT Security Services

  1.  

    Work Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Resale Representative  in  Modesto, CA
    Current Employee - Residential Resale Representative in Modesto, CA

    I have been working at ADT Security Services full-time for less than a year

    Pros

    Good benefits, good pay if you are self motivated.

    Cons

    More training and nurturing from the company itself, not just the sales managers would be great.

    Advice to ManagementAdvice

    My manager's great, but a lot of other managers I haven't heard many great things about.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    No money... you'd make more on welfare and food stamps. Stay away from sales positions in this company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Boston, MA
    Current Employee - Sales in Boston, MA

    I have been working at ADT Security Services for more than a year

    Pros

    Set your own schedule to a degree. Decent health benefits. IPad for those of us in the field. Company fed leads of varying quality.

    Cons

    - no vacation
    - no sick leave
    - no direct mileage reimbursement
    - no salary
    - constantly changing (for the worse) commission plan
    - no food reimbursement
    - enormous amount of travel in personal vehicle, probably greater than 20K/year for many
    - services and product overpriced by a factor of 2-4x's
    - non-customer focused atmoshere (contrary to what management would have you believe)
    - horribly rated company by customers, many complaints filed
    - customer fallout approaching 20%/year
    - highly irregular quality of installations, resulting in failed installations, resulting in loss of wage
    - no pension
    - poor training on systems, actually no training on systems
    - silo management style resulting in poor moral
    - extreme employee turnover in the sales areas, greater than 70%
    - Saturday work days typically 2x's / month often with little or no notice
    - Rate increases to customers drive them away and create horrible situations in the field for sales people

    Advice to ManagementAdvice

    This is a horrible company to work for. Your sales force probably turns over almost every year, you're customers probably turn over every fourth or fifth year. This is a top heavy company with too many levels of useless management doing nothing but sucking company resources and trying to justify their existence by causing more work for the people that are actually bringing in the profits for the company. This company is almost a complete tear down and rebuild and its only be self standing for a little over a half a year now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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