ADT Security Services

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1 person found this helpful  

Nice place to start carrer

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Tech Support in Rochester, NY
Former Employee - Tech Support in Rochester, NY

I worked at ADT Security Services full-time (more than a year)

Pros

Company did well at keeping morale up during busy times.
Decent health benefits. Also good stock options.

Cons

Had to stare at cubicle 8 to 10 hours a days. Long time on the phones(but that was the job).

Advice to ManagementAdvice

Work in aiding the people that want to advance.

Recommends
Neutral Outlook
No opinion of CEO

738 Other Employee Reviews for ADT Security Services (View Most Recent)

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  1. 4 people found this helpful  

    This company is run by snakes!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Residential Sales Representative in Portland, OR
    Current Employee - Residential Sales Representative in Portland, OR

    I have been working at ADT Security Services full-time (more than 3 years)

    Pros

    -selling is fun

    -team members are funny

    -cellphone allowance

    -good health, dental and 401k

    Cons

    Horrible over-micromanagement from people who do not know what they are doing. Theres a new business plan every week with district managers scrambling to please upper management by forcing reps to do stuff that does not even work for prospecting. Some reps are fed tons of leads while others are forced to come to the office and make cold calls in order to coherce them into quitting. The whole thing is a disgusting mess. This company must hate its customers. Everything bad you read in the other reviews is 100% accurate and this is why our great company got #6 for worst company to work for.

    If you want a job where management belittles you and treats you like scum then be sure to apply here, they will literally hire anyone who can pass a background check and drug test. Get the 2 months training pay and free trip to quickstart then quit.

    Advice to ManagementAdvice

    Fire yourselves in order to lower your inflated pyramid scheme prices. Upper management is rude, chooses to mess with sales reps from afar in order to coherce them into quitting. Authorized Dealers charge much less because they don't have to pay "upper management".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    Trying to be customer obsessed - should begin at the employee level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ADT Security Services full-time (more than 3 years)

    Pros

    Hmmmmmm....... Can't think of even ONE pro

    Cons

    Very much a 'boys club'. The only reason you are beginning to see more diversity (minorities and women in senior level roles) is that it was to be seen in a more positive light when the company went public. Many of the male managers who have been with the company for a long period of time are rude and disrespectful. There is Al's a lot of patting each other on the back and taking credit for the work of staff with lower job titles.

    Advice to ManagementAdvice

    It would be nice if the lip service were a reality. The boys club mentality is not working and has completely dividing the office I work out of. It's not a pleasant place to work and the majority of the senior level managers are just terrible at leading and/or creating any sort of positive morale.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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