ADT Security Services
2.4 of 5 579 reviews
www.adt.com Boca Raton, FL 5000+ Employees

579 Employee Reviews (View Most Recent)

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Discontent, frustrated

Residential Sales Representative (Current Employee)
Oklahoma City, OK

ProsGreat flexibility, little micro management- at least with my managers, ok benefits

ConsCan be very stressful, no floor to work from, terrible vacation pay

Advice to Senior ManagementBetter vacation pay, - should be relative to average pay,better pricing for security systems to be more competitive,

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    1 person found this helpful  

    Annoyed Veteran Employee

    Would Rather Not Divulge (Current Employee)

    I have been working at ADT Security Services full-time for more than 10 years


    Pros: Benefits are fabulous & since my whole family is on… Cons: Once you are on salary you can end up working 70-80 hours/week w/no compensation & often not even a pat on… Advice to Senior Management: Look at departments outside of sales, service & customer care. I work in a specialized department that seems to never get recognition… No, I would not recommend this company to a friend More
    • Culture & Values
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Love what I do but not the company.

    Customer Service Representative (Current Employee)
    Irving, TX

    I have been working at ADT Security Services full-time for more than 10 years


    Pros: With persistance you can learn a variety of good customer… Cons: Lacidaisical management, inconsistant application of policies, and inadequate training. If you are looking for a career thisis… Advice to Senior Management: Need to focus more on proper training rather than continuously… No, I would not recommend this company to a friend More
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