There are newer employer reviews for ADT Security Services

1 person found this helpful  

short and sweet

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Small Business Sales Representative  in  Chattanooga, TN
Former Employee - Small Business Sales Representative in Chattanooga, TN

I worked at ADT Security Services full-time for less than a year

Pros

Good company name helps get your foot in the door

Cons

Prices are too high. There is a fragmented local management structure and little support or product training. Company appointments were few and unqualified.

Advice to ManagementAdvice

Short training trip was great but no in office support stunk.

Neutral Outlook
No opinion of CEO

634 Other Employee Reviews for ADT Security Services (View Most Recent)

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  1. 4 people found this helpful  

    This was not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Sales  in  Irving, TX
    Former Employee - Small Business Sales in Irving, TX

    I worked at ADT Security Services for less than a year

    Pros

    It was a job, not much more. I was hired as a Business account manager, but the position did not involve any duties they explained in the interview. The make a big deal out of the ipad they issue you but does no help that much other then being a prop.

    Cons

    If you like cold calling door to door this is the place for you. If you enjoy working from a list of phone numbers the have already been worked by other sales, this is for you. It is 99% cold calling on phone and door to door. This a very unproductive way to sell. Saturday (blitz day) The product and service is so over priced it amazing they can sell anything.

    Advice to ManagementAdvice

    Sales reps are the key to any company, treat them as adults and not just the bottom of the poll.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 6 people found this helpful  

    Poor training, Poor Management, unresponsive to requests for help, not willing to come into the 21st Century.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Sales Representative  in  Riverside, CA
    Former Employee - Small Business Sales Representative in Riverside, CA

    I worked at ADT Security Services full-time for less than a year

    Pros

    There really weren't many good things in my 7 months there.

    Cons

    No help for new sales reps, a manager who would tell me to ask other sales reps how to fill out paperwork, pricing that was not competitive in the market and an area manager who wouldn't respond to requests for additional help.

    Advice to ManagementAdvice

    Spend more time out in the field with your local offices so you can adapt your practices and requirements to the changing times.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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