ADT Security Services

  www.jobsatadt.com
  www.jobsatadt.com
There are newer employer reviews for ADT Security Services

1 person found this helpful  

short and sweet

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Small Business Sales Representative in Chattanooga, TN
Former Employee - Small Business Sales Representative in Chattanooga, TN

I worked at ADT Security Services full-time (less than an year)

Pros

Good company name helps get your foot in the door

Cons

Prices are too high. There is a fragmented local management structure and little support or product training. Company appointments were few and unqualified.

Advice to ManagementAdvice

Short training trip was great but no in office support stunk.

Neutral Outlook
No opinion of CEO

664 Other Employee Reviews for ADT Security Services (View Most Recent)

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  1. 4 people found this helpful  

    Exnnn

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES

    I worked at ADT Security Services full-time (more than an year)

    Pros

    Compensation for Sales was good, but only if you were willing to invest long hours and really push hard.

    Cons

    No training in products, its basically a swim of sink attitude after you are hired, Company does not care about the customer, although they spend millions trying to convince the public that they do. No real support from management. HR is a joke .

    Advice to ManagementAdvice

    Stop spending Millions of dollars trying to convince the public that ADT cares about them, and invest the money in hiring more qualified installers and support staff to really take care of the customer needs.
    Senior Management operates in a Fantasy made up world in Florida, with sunlight and chirping birds fluttering around during the perfect work days, but out here in the real world , employees and Managers are under so much pressure to meet sales quotas and metrics that the needs of the customers normally takes a back seat.
    The Company has strict policy guidelines on paper, but when it comes to enforcement, employees down the food chain better shut up and do as they are told, even if it directly affects the customers, because the moment that they complain they have automatically put one foot out the door.
    Profitable and Financially strong , this company is still Not too big to fail. Real players that are younger and actually cares about the customers are rising fast, what it took ADT 150 years to accomplish , it would take a well managed company 20 years with today's technology .

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    This was not a good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Small Business Sales in Irving, TX
    Former Employee - Small Business Sales in Irving, TX

    I worked at ADT Security Services (less than an year)

    Pros

    It was a job, not much more. I was hired as a Business account manager, but the position did not involve any duties they explained in the interview. The make a big deal out of the ipad they issue you but does no help that much other then being a prop.

    Cons

    If you like cold calling door to door this is the place for you. If you enjoy working from a list of phone numbers the have already been worked by other sales, this is for you. It is 99% cold calling on phone and door to door. This a very unproductive way to sell. Saturday (blitz day) The product and service is so over priced it amazing they can sell anything.

    Advice to ManagementAdvice

    Sales reps are the key to any company, treat them as adults and not just the bottom of the poll.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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