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There are newer employer reviews for ADT Security Services

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Residential Sales Rep

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Residential Sales Representative in Pleasanton, CA
Current Employee - Residential Sales Representative in Pleasanton, CA

I have been working at ADT Security Services full-time (More than 3 years)

Recommends
No opinion of CEO
Recommends
No opinion of CEO

Pros

You have Flexible work schedule

Cons

Politics and Management favoritism always apply

Advice to Management

Na na na na na

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  1. Helpful (2)

    A job, is a job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inbound Sales Representative in Irving, TX
    Former Employee - Inbound Sales Representative in Irving, TX

    I worked at ADT Security Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    -at the time I worked there, a good commission system was in place; it change a bit before I left

    Cons

    -it seemed like people were always in a bad mood

    Advice to Management

    -better time & money should be spent on HR & recruiting


  2. Helpful (5)

    Exnnn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - OUTSIDE SALES
    Former Employee - OUTSIDE SALES

    I worked at ADT Security Services full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Compensation for Sales was good, but only if you were willing to invest long hours and really push hard.

    Cons

    No training in products, its basically a swim of sink attitude after you are hired, Company does not care about the customer, although they spend millions trying to convince the public that they do. No real support from management. HR is a joke .

    Advice to Management

    Stop spending Millions of dollars trying to convince the public that ADT cares about them, and invest the money in hiring more qualified installers and support staff to really take care of the customer needs.
    Senior Management operates in a Fantasy made up world in Florida, with sunlight and chirping birds fluttering around during the perfect work days, but out here in the real world , employees and Managers are under so much pressure to meet sales quotas and metrics that the needs of the customers normally takes a back seat.
    The Company has strict policy guidelines on paper, but when it comes to enforcement, employees down the food chain better shut up and do as they are told, even if it directly affects the customers, because the moment that they complain they have automatically put one foot out the door.
    Profitable and Financially strong , this company is still Not too big to fail. Real players that are younger and actually cares about the customers are rising fast, what it took ADT 150 years to accomplish , it would take a well managed company 20 years with today's technology .


There are newer employer reviews for ADT Security Services
There are newer employer reviews for ADT Security Services

See Most Recent

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