There are newer employer reviews for ADT Security Services

 

Unethical

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Small Business Sales Representative
Former Employee - Small Business Sales Representative

I worked at ADT Security Services full-time (less than an year)

Pros

Some freedom regarding your schedule. You generally go where the money is (hopefully). Territories are fairly flexible, changing.

Cons

Low pay. "New" commission structure that doesn't get you paid until the install is complete. Thus, if you have an idiot install manager (I did), your pay gets held up until the idiot gets his "crew" to finish the job. He also has a budget. That means he will go over any contracts and make sure that he "gets his". This ultimately can hold up or stop completely a job from being completed.

Advice to ManagementAdvice

Poor training. Poor communication. No leadership at the office level. Locally, Cox Comm. is now penetrating the residential security market. Adding this service to their "bundle" will NOT help ADT.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

656 Other Employee Reviews for ADT Security Services (View Most Recent)

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  1.  

    Operations Support Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Support Manager in New Orleans, LA
    Current Employee - Operations Support Manager in New Orleans, LA

    I have been working at ADT Security Services full-time (more than 10 years)

    Pros

    Health benefits were great. Other benefits like PC purchase programs or employee perks were good.

    Cons

    Management training and corporate support lacked.

    Advice to ManagementAdvice

    Take care of your employees. Only then will they take care of you.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very Good, but...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Support Center Tech Support 1+ in Irving, TX
    Current Employee - Field Support Center Tech Support 1+ in Irving, TX

    I have been working at ADT Security Services full-time (more than an year)

    Pros

    Plenty of Training and opportunity for advance, decent pay, Work gets easier with time, Very Flexible.

    Cons

    Company needs to step up with their systems, they cannot expect to cover all of the US and Canada, when systems go down weekly, slowing down the whole process. Not a major issue as someone that worked for an IT department before, I understand that bugs and things of that nature happen, but ADT needs a little more quality in order to exceed expectations.

    Recommends
    Positive Outlook
    Approves of CEO
There are newer employer reviews for ADT Security Services

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