ADT Security Services

www.jobsatadt.com
There are newer employer reviews for ADT Security Services

 

Big waste of time.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Residential Sales Representative
Former Employee - Residential Sales Representative

I worked at ADT Security Services

Pros

1. ADT has great benefits such as: Medical & Dental Insurance, 401k, Life Insurance, Disability, Paid Vacation.

2. Flexible hours.

Cons

1. When you start you will be paid on training wages that will slowly start to decrease as time goes on. Then after 2 months, all of your paycheck will be based on commission for each sale you make. So if you don't make a sale for a week, you will be paid little or nothing. That's walking on thin ice for a lot of people, including myself.

2. Instead of providing a vehicle for you to drive when you make your calls, you have to drive your own vehicle. So be prepared to put A LOT of miles on your vehicle.

3. Self-Generated Leads(SGL's) are appointments that you create yourself through several methods such as phone calls, door knocking, etc. ADT is very strict on SGL's and you do not make SGL sales, you will be pulled from Telemar (Company Leads) until you make SGL sales.

Advice to ManagementAdvice

1.Please realize that the economy is not in the best shape right now. People want to buy a system but they simply cannot afford one. ADT great equipment and monitoring, but the price is a little high. Come down on the prices.

2. Two Words: COMPANY VEHICLES. Provide your reps with a vehicle to travel to their appointments in instead of adding wear and tear to their own cars. Also, a company credit card to only use for gas for the company vehicle.

3. Have some guaranteed compensation to their paycheck even when they don't make any sales for the week. Commission only pay is not exactly the best way to pay you bills.

Doesn't Recommend
Disapproves of CEO

702 Other Employee Reviews for ADT Security Services (View Most Recent)

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  1.  

    Decent first sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Residential Resale Representative
    Former Employee - Residential Resale Representative

    I worked at ADT Security Services

    Pros

    Make your own schedule, paycheck once a week, pretty good benefits. Decent entry sales position if you don't mind door knocking every day. Industry leading name.

    Cons

    Awful pay plan, 100% commission with charge-backs. Some technicians did not care for their sales reps. The sales reps were expected to act as technicians in some instances. The resale position becomes more like a collector than a sales job; you definitely will deal with some sketchy people. The supposed dollar amount for hitting sales goals is way off

    Advice to ManagementAdvice

    Pay structure has to be changed. The extremely high turn-over rate for this position should be a giant red flag, but management seems to not care.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Great training, few leads

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at ADT Security Services

    Pros

    ADT is the most experienced security company in America, only one to have gov't contracts (and is protecting Smithsonian, Ft. Knox, Pentagon, etc.), and has been selected by 450 of 500 of the Fortune 500 companies as their security company. Management is flexible and very helpful.

    Cons

    ADT is a lot more expensive than the competition. There are plenty of clients that recognize the quality of ADT but most people are looking at the bottom line - especially in this economy.

    Advice to ManagementAdvice

    I'd see if it's possible to get lower monthly monitoring fees.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for ADT Security Services

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