There are newer employer reviews for ADT Security Services

 

Big waste of time.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Residential Sales Representative
Former Employee - Residential Sales Representative

I worked at ADT Security Services

Pros

1. ADT has great benefits such as: Medical & Dental Insurance, 401k, Life Insurance, Disability, Paid Vacation.

2. Flexible hours.

Cons

1. When you start you will be paid on training wages that will slowly start to decrease as time goes on. Then after 2 months, all of your paycheck will be based on commission for each sale you make. So if you don't make a sale for a week, you will be paid little or nothing. That's walking on thin ice for a lot of people, including myself.

2. Instead of providing a vehicle for you to drive when you make your calls, you have to drive your own vehicle. So be prepared to put A LOT of miles on your vehicle.

3. Self-Generated Leads(SGL's) are appointments that you create yourself through several methods such as phone calls, door knocking, etc. ADT is very strict on SGL's and you do not make SGL sales, you will be pulled from Telemar (Company Leads) until you make SGL sales.

Advice to ManagementAdvice

1.Please realize that the economy is not in the best shape right now. People want to buy a system but they simply cannot afford one. ADT great equipment and monitoring, but the price is a little high. Come down on the prices.

2. Two Words: COMPANY VEHICLES. Provide your reps with a vehicle to travel to their appointments in instead of adding wear and tear to their own cars. Also, a company credit card to only use for gas for the company vehicle.

3. Have some guaranteed compensation to their paycheck even when they don't make any sales for the week. Commission only pay is not exactly the best way to pay you bills.

Doesn't Recommend
Disapproves of CEO

656 Other Employee Reviews for ADT Security Services (View Most Recent)

Sort: Rating Date
  1.  

    Decent first sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Residential Resale Representative
    Former Employee - Residential Resale Representative

    I worked at ADT Security Services

    Pros

    Make your own schedule, paycheck once a week, pretty good benefits. Decent entry sales position if you don't mind door knocking every day. Industry leading name.

    Cons

    Awful pay plan, 100% commission with charge-backs. Some technicians did not care for their sales reps. The sales reps were expected to act as technicians in some instances. The resale position becomes more like a collector than a sales job; you definitely will deal with some sketchy people. The supposed dollar amount for hitting sales goals is way off

    Advice to ManagementAdvice

    Pay structure has to be changed. The extremely high turn-over rate for this position should be a giant red flag, but management seems to not care.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Deceptive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Alarm Technician
    Former Employee - Alarm Technician

    I worked at ADT Security Services

    Pros

    Good opportunity to get bonus. Good hours , guaranteed 40 hrs whether worked or not. Good benefits.

    Cons

    Deceptive about upcomming changes. Represent good intentions then totally do opposite of what was represented. Lack of recognition. Keep yoou in the dark about major changes. Money hungy. Dosen't hear you out

    Advice to ManagementAdvice

    Listen to your employees. Follow up and show them that you've heard and are going to resolve complaints. Don't keep your employees in the dark. Keeping them in the loop and showing them you care about there well being and work environment will overall create a happier, more hard working employee that doesn't mind putting in the extra effort if the feeling is reciprocated.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for ADT Security Services

Work at ADT Security Services? Share Your Experiences

ADT Security Services

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.