AKQA – “Great people, some poor management”

Pros

Great people; they only hire the best meaning both competent and social.
Interesting clients.
Encouraged to be innovative and think outside the box.

Cons

AKQA have a tendency to accept more work than they can staff, making it hard on those already in the office.
Management is not consistent, leading to some confusion and holes in process.

Advice to Senior Management

Stop pitching new business until you're able to staff up what you've got. There are existing clients willing to give us plenty of new business without the pitch if we could only do it for them. Why not grow our existing relationships?