There are newer employer reviews for AMADEUS NORTH AMERICA, INC.

 

Review of Amadeus North America

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Anonymous Employee  in  Miami, FL
Current Employee - Anonymous Employee in Miami, FL

I have been working at AMADEUS NORTH AMERICA, INC.

Pros

They treat their employees great

Cons

Low market share in NA

Advice to ManagementAdvice

Ensure that promotions are given farily

Recommends

11 Other Employee Reviews for AMADEUS NORTH AMERICA, INC. (View Most Recent)

Sort: Rating Date
  1.  

    Most satisfying job I have had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AMADEUS NORTH AMERICA, INC. full-time for more than 8 years

    Pros

    Nice company culture. Leader in the industry in technology and forward thinking.

    Cons

    They never figured out how to market themselves in the US.

    Advice to ManagementAdvice

    Be more objective in decision making.

    Recommends
    Neutral Outlook
  2.  

    Great people, questionable leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AMADEUS NORTH AMERICA, INC. full-time for more than 5 years

    Pros

    Multicultural environment, and very flexible work environment. Some really great technology to support customers, and an impressive customer base.

    Benefits and pay were good, but not a lot of room for pay growth after you've joined.

    Cons

    Not much of a future for North America unless a competitor fails. Almost all of their recent market share growth has been due to external factors, not the company's efforts. The last big win was Southwest, and they promptly fired the guy who won that deal.

    Company moves at a snail's pace. Important decisions sometimes take months and years to make.

    Still using some of the oldest technology known to mankind. Blackberry and Lotus Notes were obsolete five years ago, but not at Amadeus. Expense reports require receipts taped on all sides to a sheet of paper, mailed to Miami, and manually reconciled for eventual approval and payment. Ever hear of scanning or an expense management system?

    Just about everyone hired into a senior position during the last three years or so came from a competitor, many bringing their former company's culture along for the ride.

    Company says it has a vision, but it's poorly communicated and executed once it gets to the director and senior manager level. Objectives for the year routinely wouldn't be set until March or April, and even then it was probably because it would hold up paying out the annual bonuses for managers.

    Advice to ManagementAdvice

    Stop buying talent from the competition when you have people internally that could do the same job if given the latitude.

    If I wanted to work at Sabre, I'd have gone to work for Sabre.

    Doesn't Recommend
    Negative Outlook
There are newer employer reviews for AMADEUS NORTH AMERICA, INC.

Worked for AMADEUS NORTH AMERICA, INC.? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.