Pros

It's great to know that a huge audience uses my products. I can have really interesting conversations with just about anyone about my work. Sometimes folks just gripe, but often they give excellent suggestions. When I bring those suggestions to work, we actually implement many of them.

If you have a family, AOL is a really nice place to work since they support great work/life flexibility. We recently had our vacation time increased.

Cons

Sometimes the mood gets pretty depressing around here, especially in the Fall. We have had layoffs every Fall for the last 10 years.

AOL uses really old technology for it's client applications. They really need to move on to something modern.

Advice to Senior Management

Dump all the SVP's and start over.