621 Employee Reviews (View Most Recent)

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Fun company, but lacked organizational communication

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager  in  New York, NY
Former Employee - Account Manager in New York, NY

I worked at AOL as an intern for more than a year

Pros

Culture revolves around playful perks and having a good time with co-workers. An extremely social experience.

Cons

Lots of ventures and acquisitions, it was hard to tell the direction the company was going in.

Advice to ManagementAdvice

Emphasize the 'team' in 'teamaol' in the management/corporate strategy and not just the 'fun' sense.

Recommends
Positive Outlook
Approves of CEO

Other Reviews for AOL

  1.  

    Lack of Product Strategy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AOL full-time for more than 10 years

    Pros

    Greater cost controls, more focus on fewer products/brands. Dulles, VA work environment has improved in the last year but at times you feel forgotten if you're not in NYC.

    Cons

    The brand still carries the baggage of being you parents' (or grandparents') internet service. While the financial books are in good shape, the company lacks a visionary to lead product strategy. Also, there have been lost opportunities in the mobile space.

    Advice to ManagementAdvice

    You need product leaders who are given the freedom to innovate. The sugar rush from the patent sale won't last forever. You need bona fide product leads; not finance and biz dev folks running product strategy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Working here is like working in a hamster wheel

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Independent Contributor  in  Dulles, VA
    Current Employee - Independent Contributor in Dulles, VA

    I have been working at AOL full-time for more than 8 years

    Pros

    Great compensation
    Great perks (especially the gym)
    Terrific people

    Cons

    Top management operates under the "Bright Shiny Object" principle
    No infrastructure - no standard policies, no standard processes, no consequences for not following existing policies and processes

    Advice to ManagementAdvice

    Set a strategy and stick with it for a few months, please! Projects seem to be developed on a whim, and then dropped just as suddenly as soon as a different idea is proposed but not all stakeholders or contributors to the project are told that the project has been stopped. Brands are launched, then forgotten. Products are developed internally at great cost, but are never promoted because promotion space is reserved for competitor products who pay for advertising, and then the internal products die. Nobody knows what anyone else is doing, or who can answer questions when they arise. There is so much turnover in personnel, and very few handoffs of information when people leave or come in, that trying to find answers to questions is hugely challenging. Overall, this is the most frustrating company I've ever worked for in terms of just getting the basic information needed to do the job - like who is working on which product or on which team.

    Recommends
    Positive Outlook
    Disapproves of CEO
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