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High Stress, for a reason

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Representative  in  Jacksonville, FL
Former Employee - Technical Representative in Jacksonville, FL

I worked at AOL full-time for more than a year

Pros

Between phone calls and during meetings, I had a blast. Great company as far as socializing.

Cons

The actual job of phone tech support was very stressful BUT I was there during the time they switched from AOL hourly subscriptions, to unlimited for one monthly price. The customers were frustrated, angry and rude. It got to the point I didn't even want to answer the phone at my own home anymore.

Advice to ManagementAdvice

I loved upper management. They were helpful, funny and friendly.

Recommends
Neutral Outlook
Approves of CEO

Other Reviews for AOL

  1.  

    AOL Mobile

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AOL

    Pros

    Good benefits, and flexible schedule

    Cons

    No long term strategy for the company and lots of confusion.

  2.  

    Satisfactory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Economist  in  New York, NY
    Current Employee - Economist in New York, NY

    I have been working at AOL full-time for more than a year

    Pros

    Work-life balance, good pay, nice people

    Cons

    when you are at work, there are little breaks

    Advice to ManagementAdvice

    loosen up on what individual employees can do in their free time at work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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