APAC Customer Services
2.5 of 5 177 reviews
www.apaccustomerservices.com Bannockburn, IL 5000+ Employees

177 Employee Reviews (View Most Recent)

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4 people found this helpful  

wrongfully terminated and unimpressed

Account Manager (Former Employee)
Fargo, ND

ProsUnder my first supervisor, the atmosphere was very casual and fun.

ConsExtremely unorganized supervisors, lack of supervision was the only thing that was consistent. I was accused of falsifying my time record with flimsy "proof." Has a "hire to fire" reputation in the city. The state ruled in my favor for the wrongful termination, granting me unemployment benefits; however, APAC chose to fight the state's decision and I am still tangled up in getting my professional record clear of any blemish.

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

     

    Very flexible, if your a favorite.

    Customer Service Representative (Current Employee)
    Tampa, FL

    I have been working at APAC Customer Services for less than a year


    Pros: -Can sit or stand, desk moves -Decent starting salary (in tampa… Cons: -If your not a favorite, don't expect to last long -Management can be a… Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    4 people found this helpful  

    A Test of Patience and Fortitude

    Anonymous Employee (Former Employee)
    Tampa, FL

    I worked at APAC Customer Services full-time


    Pros: Competitive pay (all levels) Flexibility of hours Cons: poor (and I mean very POOR) management by site manager and operations managers very unhelpful managers, leads, coaches, etc. questionable payroll practices extremely negative and demeaning place to… Advice to Senior Management: Take a vested interest in your sites No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
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