APAC Customer Services

  www.apaccustomerservices.com
  www.apaccustomerservices.com
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There are newer employer reviews for APAC Customer Services

 

Good experience

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Tucson, AZ
Former Employee - Customer Service Representative in Tucson, AZ

I worked at APAC Customer Services full-time for less than a year

Pros

Benefits, Atmosphere, pay, ease, management

Cons

Not enough hours to work

Advice to ManagementAdvice

n/a

Recommends
Neutral Outlook
Approves of CEO

193 Other Employee Reviews for APAC Customer Services (View Most Recent)

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  1.  

    OK

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Agent
    Former Employee - Insurance Agent

    I worked at APAC Customer Services full-time for less than a year

    Pros

    Good job for recent college grad, or just a job if you're in a bind.

    Cons

    Upper level management had no clue of the product they were representing. No one never knows what to expect on a day to day basis. Operations Manager, Director did not trickle down information that were pertinent to agents job and livelihood. There will always be an excuse as to why you did not receive the correct pay or bonus. You don't get vacation time until 90 days in, you have no benefits, lied about the bonus structured and never received payout. Even after leaving never paid sign-on bonus as promised, never paid stay bonus, never paid monthly bonus for attendance as promised....This job was a set back for me.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Great for Summer employment, but treated as a number not a person by the higher-ups.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative- Inbound  in  Onalaska, WI
    Former Employee - Customer Service Representative- Inbound in Onalaska, WI

    I worked at APAC Customer Services full-time for less than a year

    Pros

    Decent money for no experience. They will hire anyone. You get the opportunity to talk to some nice people.

    Cons

    Only care about your numbers, and your reviews. Will not go to bat for you in negative situations.

    Advice to ManagementAdvice

    Get rid of the bonus system, or at least be honest about the pitfalls of the system. If you want to fix the truancy problem, treat people as people and not as robots. Recognize the job is stressful, and do something nice for employees every now and then.

    Recommends
    Negative Outlook
    Approves of CEO
There are newer employer reviews for APAC Customer Services

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