55 Employee Reviews (View Most Recent)

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Someone needs to communicate to the local employees, especially at OCB/CR

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Field Technician  in  Irvine, CA
Current Employee - Field Technician in Irvine, CA

I have been working at ARC Document Solutions

Pros

Field service, not locked to a desk all day, Excellent Benefits. OCB has generous time off policies.

Cons

Local Management does not, and has not in the last year or so communicate to employees during the downturn in the housing and construction market, where the company is headed. Just lots of Pink Slips on Thursdays. generous time off, but most employees do not take vacation as allowed, and end up not taking advantage of this policy with "too busy" remarks on returned on disapproved vacation tickets, due to layoffs resulting in skeleton staffing. Field Techs are getting killed by rising fuel prices, with NO hope of ANY help from the company. I fully expect retaliation/termination from the company if they use their legal force to disclose my identity. "Ethics Point" is a joke, designed to protect department managers.

Advice to ManagementAdvice

For the local Management at OCB - Talk to your employees. Why not follow the Senior Corporate management at ARC and COMMUNICATE to your people what is happening at the company. We like our jobs, and enjoy the work we do, but in the last year this has become an unsatisfying place to work. Sr. Management at ARC is TRYING to keep things moving in the right direction, but local management seems to be stuck in the 1970's with their thinking. Panic first, react later.

Doesn't Recommend
Approves of CEO

Other Reviews for ARC Document Solutions

  1.  

    Great company to work for, tight on funds, but none the less

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Vancouver, BC (Canada)
    Current Employee - Anonymous Employee in Vancouver, BC (Canada)

    I have been working at ARC Document Solutions full-time for more than 8 years

    Pros

    I've been afforded the opportunity to advance my skills through training, and have gained the confidence to tackle pretty much any task. I started as a driver, and was promoted to a finisher in large format colour, and grew from there.,

    Cons

    Tough times with coworkers, almost makes you want to look else where, as there seems to be no way to get certain people under control, and stop with the insults.

    Advice to ManagementAdvice

    Listen to whats happening. People love working here, but the unfairness with how some are treated by others, has not gone un-noticed. The pay scale still doesn't change, yet you want more and more and more out of each one of us...... We're all wearing out, either we need help, or something has to change.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Nice company where you can learn too much.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Engineer  in  Calcutta (India)
    Current Employee - Quality Assurance Engineer in Calcutta (India)

    I have been working at ARC Document Solutions full-time for less than a year

    Pros

    Salary on the last working day, management is easily accessible.

    Cons

    For leaves you will have to apply one month prior the leaves otherwise leaves will not be approved.

    Advice to ManagementAdvice

    Management should take steps for Employees grievances and should produce resources so that employees can get emergency leave without hiccups.

    Recommends
    Positive Outlook
    Approves of CEO
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