There are newer employer reviews for ARC Document Solutions

Helpful (1)

Violent Takeover

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service in Seattle, WA
Current Employee - Customer Service in Seattle, WA

I have been working at ARC Document Solutions

Doesn't Recommend
Disapproves of CEO
Doesn't Recommend
Disapproves of CEO

Pros

Larger company, so ok benefits.
Worldwide company, so you could feasibly transfer around the world.
Immediate bosses WERE cool, but they've since been run off by narcissistic money grabbers who care nothing for the customer or the business.

Cons

ARC buys small companies, which is how they became a huge company, so the "ivory tower effect" is a very real thing. Meaning they're in CA and have little idea how their offices ACTUALLY run. Nor do they seem to care.

Advice to Management

ARC: pay attention to your small companies and what happens in them after you purchase them. You aren't just purchasing a business; you're purchasing the skill, experience and customer relationships of the employees who work there. You're fools to let that walk out the door because of inequitable and divisive working conditions.

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  1. Very disappointing!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - DAT Supervisor in Fort Lauderdale, FL
    Current Employee - DAT Supervisor in Fort Lauderdale, FL

    I have been working at ARC Document Solutions

    Pros

    I love helping people and I believe in the ARC mission.

    Cons

    Poor management lack of compassion towards Volunteers, to much politics and to many egos.

    Advice to Management

    Management needs to be revamp, and more recognition towards Volunteers.

  2. necessary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager in Tustin, CA
    Current Employee - Manager in Tustin, CA

    I have been working at ARC Document Solutions

    Doesn't Recommend
    Doesn't Recommend

    Pros

    fairly stable now that all of the majority of layoffs have been done. starting to get more info from the top but still a struggle

    Cons

    nepotism seems like upper management took select group to either keep on staff or promote when there were obvious to me better choices and solutions

    Advice to Management

    look around more closely for qualfied people to advance

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