There are newer employer reviews for ARC Document Solutions
There are newer employer reviews for ARC Document Solutions

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Helpful (1)

Find somewhere else to work.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Sales Consultant in Houston, TX
Former Employee - Sales Consultant in Houston, TX

I worked at ARC Document Solutions full-time (More than 3 years)

Doesn't Recommend
Negative Outlook
Disapproves of CEO
Doesn't Recommend
Negative Outlook
Disapproves of CEO

Pros

The do have a lot of services to sell. They did buy out a lot of small local companies that had good reputations with their customers, particularly in the AEC market.

Cons

The company is heavily leveraged and struggling financially. The have gone through several rounds of salary and employee cuts. moral is sinking below the floor. Their major market is California, which headed for bankruptcy and many of your customers could be fleeing to some other state. Senior management cashed out a long time ago. The quotas went up as the market for their services dropped.

Advice to Management

Sell the company.

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  1. Helpful (1)

    Violent Takeover

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Seattle, WA
    Current Employee - Customer Service in Seattle, WA

    I have been working at ARC Document Solutions

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Larger company, so ok benefits.
    Worldwide company, so you could feasibly transfer around the world.
    Immediate bosses WERE cool, but they've since been run off by narcissistic money grabbers who care nothing for the customer or the business.

    Cons

    ARC buys small companies, which is how they became a huge company, so the "ivory tower effect" is a very real thing. Meaning they're in CA and have little idea how their offices ACTUALLY run. Nor do they seem to care.

    Advice to Management

    ARC: pay attention to your small companies and what happens in them after you purchase them. You aren't just purchasing a business; you're purchasing the skill, experience and customer relationships of the employees who work there. You're fools to let that walk out the door because of inequitable and divisive working conditions.


  2. Very disappointing!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - DAT Supervisor in Fort Lauderdale, FL
    Current Employee - DAT Supervisor in Fort Lauderdale, FL

    I have been working at ARC Document Solutions

    Pros

    I love helping people and I believe in the ARC mission.

    Cons

    Poor management lack of compassion towards Volunteers, to much politics and to many egos.

    Advice to Management

    Management needs to be revamp, and more recognition towards Volunteers.


There are newer employer reviews for ARC Document Solutions
There are newer employer reviews for ARC Document Solutions

See Most Recent

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