ARC Document Solutions

  www.e-arc.com
  www.e-arc.com
There are newer employer reviews for ARC Document Solutions

 

Growth platform to learn execute & evolve

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Semi Support & Developer in Calcutta (India)
Current Employee - Semi Support & Developer in Calcutta (India)

I have been working at ARC Document Solutions full-time (more than 3 years)

Pros

Relaxed work environment with ample scope and time to learn New technology,managed Printing System ,Cloud Computing and delivering time-critical information whenever client want it, wherever they want it, in whatever form they want it. One is exposed to latest technology and tools ,hands on ,testing and best part the transparency and enthusiasm with which Management evaluates analyzes and incorporates those.
Very Compassionate and empathetic approach towards handling employees and their needs in terms of Professional life growth and learning.

Cons

Lack of well Defined Process leading to all Departments working individually delivering their best not accumulated contribution towards company's Vision Mission and Goal.
Strategic plan & a better way of handling incident management is needed.

Advice to ManagementAdvice

Better Strategies for Client Handling,Incident management case handling and adopting a DMAIC(Define | Measure | Analyze | Improve | Control ) lifeCycle towards handling any technical and Non techniocal Issues is really needed urgently to reach that height of objective and capturing better Client Market and establishing ARC as Supreme in terms of Print management Solution Provider and to deliver our customers' time-critical information whenever they want it, wherever they want it, in whatever form they want it..

Recommends
Positive Outlook

61 Other Employee Reviews for ARC Document Solutions (View Most Recent)

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  1. 1 person found this helpful  

    Good company selling out to the "corporatocracy"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ARC Document Solutions full-time (more than 10 years)

    Pros

    Niche markets without a lot of competition. Working for a big player with the latest technology in the industry. Fellow employees are great.

    Cons

    They undervalue their employees. They manage in a bubble for short term gains - seemingly without regard to the long-term future of the company. Changes focus and strategy every month.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Dying industry, selling a product without demand.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant
    Current Employee - Sales Consultant

    I have been working at ARC Document Solutions full-time

    Pros

    Work/life balance, good base + commissions, free to do as you want, no micro managing from upper management which makes it pretty relaxing and free.

    Cons

    The AEC industry no longer has a need for blueprinting, and corporate has some idea that by selling copiers and plotters they will be able to make up for the lost revenue, when in reality this just isn't possible. It seems like upper management has no idea what is going on in the field and does not know how to run a sales organization.

    Advice to ManagementAdvice

    Fold it up

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
There are newer employer reviews for ARC Document Solutions

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