There are newer employer reviews for ARC Document Solutions

 

It used to be a good place to work...

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Color Services Specialist  in  Laguna Hills, CA
Former Employee - Color Services Specialist in Laguna Hills, CA

I worked at ARC Document Solutions

Pros

NOTE: This review refers to one of the companies that was acquired by American Reprographics back in 2002.

If you are into Graphic Design, it is an excellent place to learn the next step, which is digital prepress and printing. And you learn new things every day. You get to work with the best commercial design and image manipulation software available - Illustrator, Photoshop, Quark, InDesign, etc.- and the best commercial printing equipment. (No offset, so there is no film, color separations or plates used here)
Coworkers and managers were mostly nice people. You could get time off whenever you asked, with few exceptions.

Cons

Lost that "big family" athmosphere, which it had when it was an independent, regional company.
Stress levels very high, due to tight deadlines, being shorthanded and layoff worries. But this may be true for the whole industry also.
Because of being understaffed, overtime could go crazy, especially on night shift. This may be good (overtime pay) and bad (less family life/ social life).

Advice to ManagementAdvice

Getting rid of good people will only make matters worse for your company.

56 Other Employee Reviews for ARC Document Solutions (View Most Recent)

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  1.  

    Tough company to work for because of conflicting business models.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager  in  Walnut Creek, CA
    Current Employee - Account Manager in Walnut Creek, CA

    I have been working at ARC Document Solutions

    Pros

    American Reprographics Company is the leading reprographics company in the United States, providing business-to-business document management services to the architectural, engineering and construction industry, or AEC industry. It also provides these services to companies in non-AEC industries that also require sophisticated document management services. The company provides its core services through a proprietary suite of reprographics technology products, a nationwide network of locally-branded reprographics service centers, and more than 4,000 facilities management programs at customers' locations throughout the country. Service centers are digitally connected as a cohesive network, allowing the company to provide its services to more than 140,000 active customers both locally and nationally.

    Cons

    ARC professionals deliver a wide variety of products and services, nearly all of them involving specialized digital production techniques, proprietary technology. Because of the way ARC acquires and integrates new reprographics companies into the corporation, it can feel like you are going in a million different directions.

    Advice to ManagementAdvice

    Get in tune with your employees. Don't be so decentralized that you miss out on what is happening on the streets.

    Doesn't Recommend
  2.  

    Someone needs to communicate to the local employees, especially at OCB/CR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Technician  in  Irvine, CA
    Current Employee - Field Technician in Irvine, CA

    I have been working at ARC Document Solutions

    Pros

    Field service, not locked to a desk all day, Excellent Benefits. OCB has generous time off policies.

    Cons

    Local Management does not, and has not in the last year or so communicate to employees during the downturn in the housing and construction market, where the company is headed. Just lots of Pink Slips on Thursdays. generous time off, but most employees do not take vacation as allowed, and end up not taking advantage of this policy with "too busy" remarks on returned on disapproved vacation tickets, due to layoffs resulting in skeleton staffing. Field Techs are getting killed by rising fuel prices, with NO hope of ANY help from the company. I fully expect retaliation/termination from the company if they use their legal force to disclose my identity. "Ethics Point" is a joke, designed to protect department managers.

    Advice to ManagementAdvice

    For the local Management at OCB - Talk to your employees. Why not follow the Senior Corporate management at ARC and COMMUNICATE to your people what is happening at the company. We like our jobs, and enjoy the work we do, but in the last year this has become an unsatisfying place to work. Sr. Management at ARC is TRYING to keep things moving in the right direction, but local management seems to be stuck in the 1970's with their thinking. Panic first, react later.

    Doesn't Recommend
    Approves of CEO
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