AT&T

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2 people found this helpful  

Good Opportunity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - AT&T Retail Sales Consultant
Current Employee - AT&T Retail Sales Consultant

Pros

Pay
Free Cell
Employee Discounts on Home and Wireless Plans and Services
Fortune 8 Company
World Wide Opportunity

Cons

Inflexible Scheduling
Unfair Compensation Plan (Commission Structure)
No Personal/Work Time Balance

Advice to ManagementAdvice

You preach work/personal balance, yet the hours that reps receive and the time off that is available does not accurately reflect this statement. Also if a person gets 30 surveys back and 2 are "bad" 25 receive a 9/10 out of 10 and 3 are 8's...is this person really considered to be a 70% satisfactory rep with customer service? I would say this person really takes care of a large majority of his/her customers and congratulate him/her on a job well done.

No opinion of CEO

Other reviews for AT&T

  1.  

    Very good experience - I learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There are soo many opportunities within the company to grow in.

    Cons

    Some employees are not grateful for their jobs, some management do not care to help employees succeed

    Advice to ManagementAdvice

    Teach your employees all you can because they can one day be the next management themselves.

    Recommends
    Approves of CEO
  2.  

    Overwhelming at times, overall great in the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - RSC
    Current Employee - RSC

    Pros

    Decent money, great life starting kits included in this job.

    Cons

    Benefits have recently taken a nosedive

    Recommends
    Approves of CEO
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