There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Helpful (2)

Good Opportunity

  • Comp & Benefits
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - AT&T Retail Sales Consultant
Current Employee - AT&T Retail Sales Consultant

I have been working at AT&T

No opinion of CEO
No opinion of CEO

Pros

Pay
Free Cell
Employee Discounts on Home and Wireless Plans and Services
Fortune 8 Company
World Wide Opportunity

Cons

Inflexible Scheduling
Unfair Compensation Plan (Commission Structure)
No Personal/Work Time Balance

Advice to Management

You preach work/personal balance, yet the hours that reps receive and the time off that is available does not accurately reflect this statement. Also if a person gets 30 surveys back and 2 are "bad" 25 receive a 9/10 out of 10 and 3 are 8's...is this person really considered to be a 70% satisfactory rep with customer service? I would say this person really takes care of a large majority of his/her customers and congratulate him/her on a job well done.

reviews filtered by
  • Any Location
  • Any Job Title
  1. Helpful (1)

    A great company to start a sales career

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant

    I worked at AT&T

    No opinion of CEO
    No opinion of CEO

    Pros

    Job security as long as work performance is up to par, competitive hourly rates and commission rates, and good benefits.

    Cons

    Outstanding work performance was recognized, however, career advancement to upper management is difficult. Good old fashioned hard work and dedication didn't seem to be enough. If advancement is what you're looking for, brown nosing is a necessity.

    Advice to Management

    Look at employees for what they're worth

  2. AT&T providing training that was usable in the job as well as life.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at AT&T

    No opinion of CEO
    No opinion of CEO

    Pros

    Great pay and benefits
    Great coworkers

    Cons

    Suspectible to downsizing
    No work/family life balance

    Advice to Management

    Company needs to provide more of a balance between work and family life for their employees.

There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.