AT&T

  www.att.com
  www.att.com
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There are newer employer reviews for AT&T

 

Good pay, industry leader

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Product Marketing Manager  in  Fort Worth, TX
Current Employee - Product Marketing Manager in Fort Worth, TX

I have been working at AT&T

Pros

Good pay, benefits, managers not micromanaged

Cons

Sometimes have to run unnecessary fire drills due to ignorance of senior management.

Advice to ManagementAdvice

Think before you ask for those under you to complete a task - make sure it is needed.

Recommends
Approves of CEO

5623 Other Employee Reviews for AT&T (View Most Recent)

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  1. 1 person found this helpful  

    Commission structure not as described.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Representative  in  Houston, TX
    Current Employee - Sales Representative in Houston, TX

    I have been working at AT&T

    Pros

    Superior products. Apple doesn't ship enough new products to meet demand. Can't meet sales goals if no products on hand.

    Cons

    Customer service satisfaction surveys sole determinate on a job well done. The format for these surveys is a text message sent to customer's phones all hours of night and day. Customers don't understand these surveys are about my performance and not the overall satisfaction with AT&T and I'm not allowed to explain anything about the survey they will receive. My performance should not be rated by a 13 year old kid who's phone the message is sent to. My job is threatened often due to poor surveys.

    Advice to ManagementAdvice

    Restructure commissions in order to be understandable and reachable. Order enough product to meet demand. Order accessories for every phone in stock so I have something to offer the customers in order to meet my goals for accessory sales.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Terrible place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Louis, MO
    Current Employee - Anonymous Employee in Saint Louis, MO

    I have been working at AT&T

    Pros

    Pay and Benefits are great.

    Cons

    Miserable job. Cons too numerous to list. There is absolutely zero leadership from the top. They need to start by firing Stephenson and work their way down. The company ran much better with Whitacre.

    Advice to ManagementAdvice

    They are clueless. I don't know what to say to solve the multiple problems this company has. I'm surprised they are still in business.

    Doesn't Recommend
    Disapproves of CEO
There are newer employer reviews for AT&T

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