AT&T

  www.att.com
  www.att.com
Work in HR? Unlock Free Profile
There are newer employer reviews for AT&T

 

Growth opportunities, high expectations, crippling attendance mandates

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Current Employee - Customer Service Representative I  in  Ocala, FL
Current Employee - Customer Service Representative I in Ocala, FL

I have been working at AT&T

Pros

Advancement opportunities exist, the rules are clear if not reasonable, and most of the people in my work environment are pleasant to be around.

Cons

The attendance policy is so unreasonable that you may as well give up having a personal/family life, or any outside obligations. Sales expectations are growing increasingly ridiculous.

Advice to ManagementAdvice

Learning to manage people includes making sure that you are sensitive to their needs, if not their wants. Respecting the balance between work and home will help guarantee greater productivity and enthusiasm from your employees.

No opinion of CEO

5705 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    Phenomenal at first, Terrible towards the end after restructuring.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Sales Consultant  in  King of Prussia, PA
    Former Employee - Retail Sales Consultant in King of Prussia, PA

    I worked at AT&T

    Pros

    The pay was great at first. The company came out and said that they need to put more money into creating a stronger network and that sacrifices must be made. Under the old pay structure reps were paid fairly for phones, accessories, and features.

    Cons

    Management was very shady in their business dealings. I caught a manager saying reps were absent more than they really were so they could not take off in the future. Management did not sit me down and talk about it, instead she said it was a mistake and fixed it. They also did not fully explain the new pay structure which caused almost a 15% deduction in yearly commission.

    Advice to ManagementAdvice

    Just keep an open and honest environment.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    No balance of work and home. they expect all work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Retail Store Manager  in  Lakewood, CA
    Former Employee - Retail Store Manager in Lakewood, CA

    I worked at AT&T

    Pros

    ok pay, flexible hours. good benefits

    Cons

    No personal life, too many incompetent area managers and directors. very rude and unprofessional

    Advice to ManagementAdvice

    treat others like the way you want to be treated.

    Doesn't Recommend
    No opinion of CEO
There are newer employer reviews for AT&T

Worked for AT&T? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.