AT&T

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2 people found this helpful  

Cingular was a great place to work, but AT&T mobility is a different case.....

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Career Opportunities
Former Employee - Senior Systems Manager  in  Dallas, TX
Former Employee - Senior Systems Manager in Dallas, TX

I worked at AT&T

Pros

Cingular Wireless was an exceptional place to work. It was a young, energetic and exciting place to work. Compensation, management/employee relations, everything was good.

Cons

Once AT&T took over, the old school style of management kicked in. Many of the perks and benefits of working for Cingular are now gone under AT&T Mobility. Trying to manage a 21st century leading edge company with early 20th century management styles is a complete failure. AT&T corporate has used Cingular as its own personal corproate bailout. Cingular was cash rich, AT&T was needing a lifeline, and they are taking all that Cingular had/has.

Advice to ManagementAdvice

Make Mobility a wholly owned subsidary of AT&T or set it free.

Doesn't Recommend
Disapproves of CEO

5653 Other Employee Reviews for AT&T (View Most Recent)

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  1. 2 people found this helpful  

    Stifling company if you're used to a dynamic environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Developer  in  Redmond, WA
    Current Employee - Developer in Redmond, WA

    I have been working at AT&T

    Pros

    The few upsides to working there include: they have an official telecommuting policy, the company seems relatively secure, the employee rate plan for cell service is cheap (for now), and outsiders instantly recognize the name.

    Cons

    Red tape, bureacracy, and more red tape... what else would you expect from a 300,000-person telecom giant that's a century old? Being that large and not having finished integrating the legacy organizations of SBC, BellSouth, and Cingular, the left hand does not know what the right hand is doing. The company is full of lifers--people who are there just to retire or get a severance package. They've cut costs to the point of hurting morale, as in no free coffee, no plates or utensils in the kitchens, less A/C in the summer, and less heating in the winter.

    Advice to ManagementAdvice

    Address attrition by improving salaries and/or benefits (keep in mind that for those of us in IT-related jobs, your competition includes Microsoft and the heavyweights of Silicon Valley), train managers in management and leadership principles so that they can competently perform their jobs, and don't pinch pennies to detriment of morale.

    Doesn't Recommend
    Approves of CEO
  2. 1 person found this helpful  

    Lack of Leadership at AT&T

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Retail Sales Manager  in  Modesto, CA
    Current Employee - Retail Sales Manager in Modesto, CA

    I have been working at AT&T

    Pros

    Best products and marketing in the industry, attracts customers to the stores.

    Cons

    Disconnect between upper management strategy and real-world sales practices in the field. There is no career development, and annual reviews are done in a haphazard manner with inaccurate information. Promotions are based more on who you know, instead of what you know. Little in regards to formal recognition.

    Advice to ManagementAdvice

    Stop pretending that people are the most important asset and cut out commissions entirely (which you want to do eventually anyway). If you want your business to grow, give your leaders autonomy to make their own decisions. People are afraid to make mistakes.

    Doesn't Recommend
    Approves of CEO
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