There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Acquired and hating it.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Doesn't Recommend
Positive Outlook
No opinion of CEO

I have been working at AT&T full-time

Pros

Steady work. Competitive Pay. Virtual office

Cons

Constant layoffs, lack of vision, old SBC mentality

Advice to Management

connect senior leader vision with middle management implementation

Other Employee Reviews for AT&T

  1. former sales/retail manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    pay, benefits, team atmosphere inside location

    Cons

    contant pressure to grab more revenue out of customers when they keep becoming more saturated with texting and data plans, but still want you to change people that don't use their data to the highest plan to make the upper management look better the favoritism shown by upper management to certain reps or managers that kiss their rears and then if you dont play the game you are dumped on and labeled as a "non team player" or unmotivated The focus on the customer experience and the completely weighted survey results about how they want to be like apple or some other company. Maybe you should focus on being your own identity and not someone else. Company has became too large when it was its own company apart from the parent companies it was a great place to work. Then all the mergers happened and it became the we are bigger and better than anyone else because 3 companies joined together and the focus and atmosphere completely changed.

    Advice to Management

    Focus on treating all your employees in the stores that take all the angry customers and the inncocent customers and try to do your dirty work with more respect as human beings and perhaps you wouldn't always be last in the reports for customer satisfaction. That is your focus now perhaps you should start with treating your own peple better and see if that will pay off towards customers.


  2. Great Pay, Stressful environmentt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Pay was great, tons of opportunity to make great money, decent work environment.

    Cons

    Very Stressful. Management asks you to do things that are not in the best interest of the customer, yet require you to get and maintain high levels of customer satisfaction. Also there were 0 sick days. Which was in my opinion slightly cruel.

    Advice to Management

    Stop working against your employees.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

Work at AT&T? Share Your Experiences

AT&T

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.