There are newer employer reviews for AT&T

1 person found this helpful

Bellsouth was more family oriented before the takeover.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Network Manager in Memphis, TN
Former Employee - Network Manager in Memphis, TN

I worked at AT&T full-time (more than 5 years)

Pros

Benefits and retirement are competitive. Chance to work your way up with experience vs. education (to a degree). Most supervisors tend to be flexible with taking vacation and or paid time off.

Cons

Big business mentality. To much emphasis on numbers. The emphasis on numbers creates safety hazards as well as inferior work.

Advice to ManagementAdvice

Look beyond numbers sometimes.

Recommends
Neutral Outlook
No opinion of CEO
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  1. 2 people found this helpful

    I'd be happier in an unemployment line.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Premesis Technician in Indianapolis, IN
    Current Employee - Premesis Technician in Indianapolis, IN

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Most customers are nice, certain amount of freedom (for now).

    Cons

    The company does not care about you as an employee, you are just someone to earn management more money thru bonuses or whatever. Job continues to worsen as time goes on (on a monthly basis at this point)

    Advice to ManagementAdvice

    Learn how to treat employees as more than just tools. Stop looking at spreadsheets all day and get out in the field and do some actual managing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful

    If you had questions about your landline phone, then I was a Representative that took your call.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Representative in Saginaw, MI
    Former Employee - Service Representative in Saginaw, MI

    I worked at AT&T full-time (more than 10 years)

    Pros

    Great pay and excellant co-workers. The company was an excellant place to work when it was Michigan Bell, Ameritech, and SBC. When they merged with AT&T and Ed Whitacre left is exactly when the deterioration of values began. Current CEO Randall L. Stephenson has destroyed a once proud and honorable employer.

    Cons

    Extreme stress due to managements pressure to achieve unreasonable expectations- for example requiring sales pitches that blur the ethical line, like high pressure sales techiniques to a 95 year old woman to purchase high speed internet (when she says she has no computer). I was counseled to tell her that "she really NEEDS a pc in todays world and we could go ahead and get her set up!"

    Advice to ManagementAdvice

    Realize the true value of your employees and customers for that matter!! It seems that you couldn't care less about the image of the company. Get a grip on the lack of ethical values in the treatment of employees and your customers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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