There are newer employer reviews for AT&T

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Service Representative

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Dallas, TX
Current Employee - Customer Service Representative in Dallas, TX

I have been working at AT&T full-time (more than 10 years)

Pros

Variety, Business Casual, Good pay, Good hours, vacation wonderful, good benefits

Cons

Old school management style, unfair treatment among employees

Advice to ManagementAdvice

Look at the talent you have in your office, utilize and organize accordingly. Respect the good employees and do not be afraid to address the abusers.

Recommends
Negative Outlook
Disapproves of CEO
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  1. Wish I was back there. Miss the camaraderie, the good benefits and the salary.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Service Manager in New York, NY
    Current Employee - Implementation Service Manager in New York, NY

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Good salary, steady employment if you work hard. Advancement opportunities. I had no idea how important that was when I was there.

    Cons

    Downsizing is constant. Your performance may not matter if your position is slated for elimination or outsourcing. Very competitive environment. You will need your best to advance in this company.

    Advice to ManagementAdvice

    Bring back jobs to US

    Negative Outlook
    No opinion of CEO
  2. Great but not a lot of security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager in Los Angeles, CA
    Current Employee - Operations Manager in Los Angeles, CA

    I have been working at AT&T full-time (more than 8 years)

    Pros

    Great benefits and opportunities for andancement

    Cons

    Lot of the jobs are being outsourced

    Recommends
    Positive Outlook
    Approves of CEO
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