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Helpful (2)

Service Representative

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Dallas, TX
Current Employee - Customer Service Representative in Dallas, TX
Recommends
Negative Outlook
Disapproves of CEO

I have been working at AT&T full-time (More than 10 years)

Pros

Variety, Business Casual, Good pay, Good hours, vacation wonderful, good benefits

Cons

Old school management style, unfair treatment among employees

Advice to Management

Look at the talent you have in your office, utilize and organize accordingly. Respect the good employees and do not be afraid to address the abusers.

Other Employee Reviews for AT&T

  1. Love working for ATT

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Plano, TX
    Current Contractor - Anonymous Contractor in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T as a contractor (Less than a year)

    Pros

    People, Atmosphere, Pay, Benefits, Flexibility! Fun and exciting place to work!

    Cons

    More reactive then proactive within changes and communications

    Advice to Management

    Communication is key!


  2. A career that you create.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ritchie Smith in Atlanta, GA
    Current Employee - Ritchie Smith in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    As a Service Rep you have plenty of opportunities to shape the opinion of many customers that you have the pleasure of speaking to on a daily basis. I try to end each of my calls on a positive note letting the customer know that AT&T is the company of the future that each of our customers help to shape.

    Cons

    Better hours and more attention to employees and their needs would be the only improvement that I could see that needs to be met.

    Advice to Management

    Work with your employees in a more upbeat and positive nature and focus more on employee accomplishments rather than so much emphasis on the negative.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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