AT&T

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Great Company - Poor Management

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Assistant Store Manager in Chicago, IL
Former Employee - Assistant Store Manager in Chicago, IL

I worked at AT&T full-time (more than 3 years)

Pros

At&t is a great company to work for with great benefits. Positions outside of retail are very promising and can lead to a great career. Benefits are plentiful and you can work with some good people. Compensation is good for most positions with at&t as well.

Cons

Poor RETAIL MANAGEMENT. Stay out of RETAIL. If you're a manager you will deal with lazy union employees, incompetent senior management, and working 50 hours a week to barely make 60,000. You only receive two weeks paid vacation for anything less than 5 years being with the company and if you do decide to take a vacation it is frowned upon. STAY OUT OF RETAIL

Advice to ManagementAdvice

Hire Senior Managers who care about their employees and your employees will care about customers

Recommends
Neutral Outlook
Approves of CEO

6740 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Good place to work, Easy to make money.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - AT&T Retail Sales Consultant in Newington, CT
    Former Employee - AT&T Retail Sales Consultant in Newington, CT

    I worked at AT&T full-time (more than a year)

    Pros

    Extremely easy sales, if you are an aggressive person you can make a decent commission. Most co workers were easy to get along with. Managers were helpful at times.

    Cons

    At&t is constantly changing its policies, managers are leaving as fast as they came in. Sometimes the monthly goals were a bit high.

    Advice to ManagementAdvice

    During my time with this company I noticed co-workers struggling with some aspects of their job instead of managers trying to help those people out they would write them up. It seemed they did this to keep their job.

    Recommends
    Neutral Outlook
  2.  

    PT Retail Sales Consultant

    • Work/Life Balance
    • Career Opportunities
    Current Employee - Sales Representative in San Antonio, TX
    Current Employee - Sales Representative in San Antonio, TX

    I have been working at AT&T part-time (more than a year)

    Pros

    pt positions receive full medical & dental after 30 days. You do pay the full premium for medical until 6mths which the company then contributes. For a single person it was about $400 then at 6 mths it went down to $125. Great coverage!!! All sales positions are Union positions.

    Cons

    Mgmt is always adding additional items you need to do. You have sales goals, need to switch people to small business accts whenever possible, sell Uverse, increase revenue, switch customers to paperless billing, focus on getting good surveys. Your told pt only has to work 28 hrs during interview process but when you get hired per the union Contract pt is considered working at least 28 hours up to 40 hours. It's up to the mgr how many hours you work. All sales positions are Union positions so schedule is based on seniority. There are a full time reps are the only ones that get weekends of. Normally the most senior reps work open to 5:30 & off weekends. Pt must be available weekends. I would recommend starting pt since you can put certain days during the week you're unavailable due to school, other job, other activities but know you normally work every weekend. New ft reps normally close a lot.

    Advice to ManagementAdvice

    Stop trying to get your sales rep to do deceitful things to customers.

    No opinion of CEO
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