AT&T

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Great company to work for.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Premesis Technician in Summerville, SC
Current Employee - Premesis Technician in Summerville, SC

I have been working at AT&T full-time (less than an year)

Pros

The benefits are incredible and start as soon as your hired. The starting pay is quite adequate and increases are as they say.

Cons

The work schedule could use a bit of tweaking.....I.E., install and repair scheduling, not so many per day unless they have the personnel to cover it.

Advice to ManagementAdvice

It would do management a lot of good to do the job of Prem. Tech. for a week or so to see how unrealistic the job expectations are....length of time alotted per job is the biggest concern as you never know from one job to the next what you'll be up against. Personally, i love working with people when i do installs and repairs and find it very rewarding when i do the job beyond the customers expectations, even if it means taking another hour to do it as it should done and answer all questions the customer may have.

Recommends
Neutral Outlook
No opinion of CEO

5899 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    Rethink to work with them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - ASM in Humacao, PR
    Current Employee - ASM in Humacao, PR

    I have been working at AT&T full-time (more than 10 years)

    Pros

    Benefits. Not the best, but fine.

    Cons

    They make metrics for everything, you have a quota for each thing. PR market has the highest.

    Advice to ManagementAdvice

    More Customer Service. Spanish help for Latins in IT and HR. I'm bilingual, but some technical issues are difficult to work with in English.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Not a good place to work if you're a premises technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premises Technician in Kansas City, MO
    Former Employee - Premises Technician in Kansas City, MO

    I worked at AT&T full-time (more than 3 years)

    Pros

    Compensation and benefits pretty good. Some people I met there were good.

    Cons

    Management was sub par and a negative influence. Management unwilling, or unable to address and resolve issues. Blamed prem techs for issues they didn't have any control over.

    Advice to ManagementAdvice

    Face up to the issues that need to be addressed and get them resolved. You don't allow enough time, nor do you support the efforts of prem tech's in a constructive way. You spend too much time and effort on duplication and lack the resolve to face the real obstacles that could improve your bottom line.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

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