AT&T

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5563 Employee Reviews (View Most Recent)

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Probably would not return

Former Employee - Senior Technical Architect  in  Winston-Salem, NC
Former Employee - Senior Technical Architect in Winston-Salem, NC

Pros

Work from home was the norm for our team.

Cons

The employee review process was terrible, too much like what MSFT has been getting a bad rap for in the press recently. The off-shore teams who were supposed to complement the US based teams were never responsive and never tried to solve any issues - constantly calling during all hours of the night for us to solve an issue which they could have taken care of if they had just read the client notes.

Advice to ManagementAdvice

Allow managers to review employees fairly, not based on some fixed number of "excellent", "good" and "average" numbers. Need better management of the off-shore teams. Employees who truly are sub-par need to be dealt with instead of making the excellent employees pick up their slack.

Other reviews for AT&T

  1.  

    Bean counters are destroying the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff  in  Chicago, IL
    Current Employee - Member of Technical Staff in Chicago, IL

    Pros

    Pay and benefits, union jobs.

    Cons

    Ridiculous customer service killing protocols

    Advice to ManagementAdvice

    Change or fall from grace

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great co-workers, layed back management style - good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Network Engineer  in  Richardson, TX
    Current Employee - Network Engineer in Richardson, TX

    Pros

    Work at you own pace, lots of time for self study.

    Cons

    With union battles seems there is no way to be converted from contractor.
    Unions!

    Advice to ManagementAdvice

    Bring back metrics, reward employees whom are working hard.

    Recommends
    Negative Outlook
    No opinion of CEO
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