AT&T

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1 person found this helpful  

Retail sales associate

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Representative in Lodi, CA
Former Employee - Retail Sales Representative in Lodi, CA

I worked at AT&T full-time (more than 5 years)

Pros

Great pay, great benefits (for full timers) co-workers are like family

Cons

High turnover rate, managers make or break the working environment, union takes a large chunk of your pay and is rarely there when you need them.

Advice to ManagementAdvice

Management has been hit and miss, the ones who understand how to motivate have been outstanding. Biggest advice I can give is that special treatment of certain employees is always seen no matter how much it is tried to keep under wraps.

Recommends
Negative Outlook
Approves of CEO

6744 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    terrible explains it all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Customer Service Representative in Fresno, CA
    Current Employee - Customer Service Representative in Fresno, CA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Great pay wonderful co workers .

    Cons

    Bad ceo doesnt care unless it cuts emplyoes down . ,declining benifits by the year, focuses on the negative rather than improvement , expects workers to make apples out of oranges . Constant gestapo style managemmt evaluating with intimidation negativity and dont dare speak your mind or else jobs on the line.

    Advice to ManagementAdvice

    More helpful and and understanding goes a long way .. Try to treat us more like people insted of numbers . We are human , positive work enviornment creates positive results .. Its a no brainer get with it.

  2. 4 people found this helpful  

    Great opportunities, for a while...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Product Manager in Bothell, WA
    Current Employee - Senior Product Manager in Bothell, WA

    I have been working at AT&T full-time (more than 3 years)

    Pros

    Great projects with cutting edge technology, if you have the right management chain. This is a huge company, and everything seems to depend on where you roll up. Huge volume of customers, huge number of products. If you like to solve problems, this is a place to be.

    Cons

    If you don't like to solve problems, this is not the place to be. Departments fight over 'ownership' of customers, IT systems can range from next gen to 20-30 years old, and many departments refuse to fund 'keeping the lights on' for applications, even critical ones. It is easier to request millions for a new system that does very little than it is to get 50k to fix bugs on an existing system. Not a fun place when you have your hands tied as a product manager with no way to improve your product.

    Advice to ManagementAdvice

    You need to have growth opportunities for your staff if you want to retain them, instead of having one job title for a huge group of folks. Please add in Jr,Sr, and Lead positions to help staff feel like they are progressing. Actually hire FTEs instead of having a 75% contractor to FTE ratio. Don't have a single layer of management above Level 1 and 2 line employees. Please start funding maintainance of your existing systems.

    Recommends
    Neutral Outlook
    Approves of CEO
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