AT&T

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A shell of it's former self.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Anonymous Employee  in  Piscataway, NJ
Former Employee - Anonymous Employee in Piscataway, NJ

I worked at AT&T full-time for more than 10 years

Pros

Excellent training available.
Once excellent benefits still passable.

Cons

Once Southwestern Bell bought out the old AT&T the company values went out the window. They outsourced my entire organization to a self-owned consulting company which then laid off 70% of the workforce. This bit of operating gutted what had always been a generous seperation package. Employees not part of the old SBC are not desired or appreciated.

Doesn't Recommend
Negative Outlook
Disapproves of CEO

5653 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Probably would not return

    Former Employee - Senior Technical Architect  in  Winston-Salem, NC
    Former Employee - Senior Technical Architect in Winston-Salem, NC

    I worked at AT&T full-time for less than a year

    Pros

    Work from home was the norm for our team.

    Cons

    The employee review process was terrible, too much like what MSFT has been getting a bad rap for in the press recently. The off-shore teams who were supposed to complement the US based teams were never responsive and never tried to solve any issues - constantly calling during all hours of the night for us to solve an issue which they could have taken care of if they had just read the client notes.

    Advice to ManagementAdvice

    Allow managers to review employees fairly, not based on some fixed number of "excellent", "good" and "average" numbers. Need better management of the off-shore teams. Employees who truly are sub-par need to be dealt with instead of making the excellent employees pick up their slack.

  2.  

    Bean counters are destroying the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member of Technical Staff  in  Chicago, IL
    Current Employee - Member of Technical Staff in Chicago, IL

    I have been working at AT&T full-time for more than 10 years

    Pros

    Pay and benefits, union jobs.

    Cons

    Ridiculous customer service killing protocols

    Advice to ManagementAdvice

    Change or fall from grace

    Recommends
    Neutral Outlook
    No opinion of CEO
There are newer employer reviews for AT&T

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