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There are newer employer reviews for AT&T

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Love working for ATT

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Contractor - Anonymous Contractor in Plano, TX
Current Contractor - Anonymous Contractor in Plano, TX

I have been working at AT&T as a contractor (Less than a year)

Recommends
Positive Outlook
Approves of CEO
Recommends
Positive Outlook
Approves of CEO

Pros

People, Atmosphere, Pay, Benefits, Flexibility! Fun and exciting place to work!

Cons

More reactive then proactive within changes and communications

Advice to Management

Communication is key!

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  1. awful management unless your part of the boys club. Great Company when it was Bellsouth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Directory Account Representative in Asheville, NC
    Former Employee - Directory Account Representative in Asheville, NC

    I worked at AT&T full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    good money, good insurance thanks to Union

    Cons

    constant changes in programs and payment structures. change to rules when it pleases or benefits managment

    Advice to Management

    try to honestly make an effort to ride with your reps, not to critique, but to realize what goes on with customers and utilize that information to make better relationships in keeping customers and stop stressing out the reps.


  2. ATT Wireless in NYC is Terrible. I'm 100% sure its not like this everywhere and its unfortunate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in New York, NY
    Current Employee - Assistant Store Manager in New York, NY

    I have been working at AT&T full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The pay is pretty good. There is nothing else in NYC

    Cons

    Terrible management in NYC Area. (referring to all titles above store manager). Directors Ignore the concerns of employees and Store managers. ARSM feel the pressure and cant handle it so they pass it down the chain in an inappropriate manner. Some ARSM are good others are terrible and lack experience dealing with ppl. Example, Cursing, confronting managers in front of peers, yelling on conference calls (lets specify) yelling at specific managers while other managers are on Conference calls, Calling managers out in front of reps. ect (Witnessed all of these things within 6 months) Long hours, NO WORK LIFE BALANCE is an understatement. This is not somewhere you want to be if you have friends, family, kids, or a life of any sort. Benefits for management isnt bad. Its one thing to be overly demanding organization but its another thing to be overly demanding and then to treat your managers like crap. There is a reason they always have management positions open. This is NY and they dont even have that many stores (compared to other carriers). They will continue to lose good people. If you are looking to make some money fast and arent looking for the long term then you will be ok. With the current leaders in NYC this is NOT a career. This is not somewhere you want to be if you have friends, family, kids, or a life of any sort.

    Advice to Management

    Get a clue. Any Store management that knows what they are doing, really has talent and has self worth will be able to find something else.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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