AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

good money for being retail, but its still retail, and there's very little opportunity for anything else.

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Consultant in Denver, CO
Current Employee - Retail Sales Consultant in Denver, CO

I have been working at AT&T full-time (more than 5 years)

Pros

this is a great company to have on a resume, and the job can allow you to develop a lot of skills when seeking new opportunities. the benefits are outstanding, and its a quota-bearing sales job, but near impossible to be fired for performance. the people are usually fun, and its a cool industry to be in.

Cons

retail sales consultant is for people who are young, single and have a low cost of living, and can do well working most evenings, and practically all holidays. I came to this job thinking it would be an opportunity to work hard, and build a career; i was wrong. there are no opportunities to move out of retail from this entry-point. You have to build your skill-set elsewhere, and then reapply back to att for a substantial real job with them. I know people who have done that. There's a culture among managers of intimidation. Everyone's job is on the line for not hitting this or that metric on any particular month. Heads are always about to roll. A good manager will shelter his/her reps from that negativity and run a productive store. if you have the word "retail" in your title, it feels like you are automatically black-listed from any wireline, business solutions, or IT opportunities at this company, regardless of your professional and educational background. you really do have to leave the company, and work somewhere else to get noticed.

Advice to ManagementAdvice

It would be nice to have more opportunities for advancement outside of Company Owned Retail channels. I have never aspired to be a retail store manager of any kind, and wanted to pursue opportunities in wireline or business solutions (my resume is full of that experience). Its unfortunate that a company as big and iconic as att has such narrow career paths.

Recommends
Neutral Outlook
Approves of CEO

6095 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Good pay, lower benefits every year, decent work env, high pressure, mgmt mostly into cost cutting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Member of Technical Staff in Atlanta, GA
    Current Employee - Senior Member of Technical Staff in Atlanta, GA

    I have been working at AT&T full-time (more than 5 years)

    Pros

    - technically interesting work (depending on the dept)
    - year end bonus
    - good salary (if in Lab type dept)

    Cons

    - benefits lowered each year
    - cost cutting highest priority
    - job satisfaction not really mgmt priority
    - process heavy
    - upper mgmt says they are interested in work life balance but policies don't make that obvious
    - moving around to different roles/depts is difficult even though its very big company
    - somewhat of a cutthroat mentality among peers and line management not willing/able to fix this and change the culture in the dept

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Great Company depends on which location you work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Birmingham, AL
    Current Employee - Management in Birmingham, AL

    I have been working at AT&T full-time

    Pros

    Commision stucture and Company Reputation

    Cons

    Hours and Some of the Management

    Recommends
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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