AT&T

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  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative in Lafayette, LA
Former Employee - Customer Service Representative in Lafayette, LA

I worked at AT&T full-time (more than 5 years)

Pros

good benefits ,working indoors , nice co -workers

Cons

no sick days ,call quailty expectations ,vacation scheduling is almost denied no matter what , attendance points system ,no career development ,too much to list

Advice to ManagementAdvice

try to be more understanding with employees and stop ignoring them

Doesn't Recommend
No opinion of CEO

6233 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    good pay for no qualifications but not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Miami, FL
    Current Employee - Retail Sales Consultant in Miami, FL

    I have been working at AT&T full-time (more than 3 years)

    Pros

    good pay and benifits with 401k matched

    Cons

    mentally stressful due to all the quotas and procedures. must be a robot and do eveyrthing the way they say and sell everything just to stay arund one month. everything is politics or "terms for termination" mangement are robots very few good ones at the retail level, and upper management always looks at the negative. get credit for one day the next day i means nothing. customers can be a bit crazy since communications control most people pay. not much move to grow unless you are a brown noser.

    Advice to ManagementAdvice

    find other ways to motivate employees with positive reimbursement and get useful store management. scheduling is a joke

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Don't believe the hype!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Saint Louis, MO
    Former Employee - Senior Consultant in Saint Louis, MO

    I worked at AT&T full-time (more than 8 years)

    Pros

    Great salary based jobs, and potential for growth.

    Cons

    The potential for growth has flaws.

    Advice to ManagementAdvice

    Stop being a follower and become leaders.

    Recommends
    Neutral Outlook
    No opinion of CEO
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