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Helpful (1)

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  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative in Lafayette, LA
Former Employee - Customer Service Representative in Lafayette, LA

I worked at AT&T full-time (More than 5 years)

Doesn't Recommend
No opinion of CEO
Doesn't Recommend
No opinion of CEO

Pros

good benefits ,working indoors , nice co -workers

Cons

no sick days ,call quailty expectations ,vacation scheduling is almost denied no matter what , attendance points system ,no career development ,too much to list

Advice to Management

try to be more understanding with employees and stop ignoring them

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  1. Don't believe the hype!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Saint Louis, MO
    Former Employee - Senior Consultant in Saint Louis, MO

    I worked at AT&T full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great salary based jobs, and potential for growth.

    Cons

    The potential for growth has flaws.

    Advice to Management

    Stop being a follower and become leaders.


  2. Helpful (1)

    Good wages and benefits (union represented position), lack of work/life balance, very rule oriented

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Representative in Minneapolis, MN
    Current Employee - Credit Representative in Minneapolis, MN

    I have been working at AT&T full-time (More than 3 years)

    Neutral Outlook
    Disapproves of CEO
    Neutral Outlook
    Disapproves of CEO

    Pros

    For the level of work, very good salary and benefits (union negotiated, occupational position). As long as you keep your nose clean there seems to be relatively good job security.

    Cons

    AT&T markets itself to its customers as a cutting edge "outside the box" company but as an employer it seems to have a very old school mindset and rigid work environment. A little history if not known, this company is actually SBC Communications, they actually bought the old AT&T a few years ago and adopted their name. Every long-term employee I've spoken with said AT&T prior to the SBC acquisition was a way more flexible company and generous with its employees. Since the acquisition it seems to be a very different mindset. My first, second, and third level managers are all great and have absolutely no complaints against them, but despite this, the company culture at large seems to lack innovation and flexibility especially when it comes to its occupational employees.

    Advice to Management

    Improve flexibility and work/life balance for occupational employees.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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