There are newer employer reviews for AT&T

Account manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager in San Francisco, CA
Former Employee - Account Manager in San Francisco, CA

I worked at AT&T full-time (more than 10 years)

Doesn't Recommend
Neutral Outlook
Disapproves of CEO
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

Pros

was a great company to work for when it was Pacific Bell and SBC. They pay well and have great benefits

Cons

company is too interested in the bottom line and not customer focused

Advice to Management

pay more attention to customers

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  1. good pay for no qualifications but not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Miami, FL
    Current Employee - Retail Sales Consultant in Miami, FL

    I have been working at AT&T full-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    good pay and benifits with 401k matched

    Cons

    mentally stressful due to all the quotas and procedures. must be a robot and do eveyrthing the way they say and sell everything just to stay arund one month. everything is politics or "terms for termination" mangement are robots very few good ones at the retail level, and upper management always looks at the negative. get credit for one day the next day i means nothing. customers can be a bit crazy since communications control most people pay. not much move to grow unless you are a brown noser.

    Advice to Management

    find other ways to motivate employees with positive reimbursement and get useful store management. scheduling is a joke

  2. Don't believe the hype!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Consultant in Saint Louis, MO
    Former Employee - Senior Consultant in Saint Louis, MO

    I worked at AT&T full-time (more than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great salary based jobs, and potential for growth.

    Cons

    The potential for growth has flaws.

    Advice to Management

    Stop being a follower and become leaders.

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