AT&T

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Account manager

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Account Manager in San Francisco, CA
Former Employee - Account Manager in San Francisco, CA

I worked at AT&T full-time (more than 10 years)

Pros

was a great company to work for when it was Pacific Bell and SBC. They pay well and have great benefits

Cons

company is too interested in the bottom line and not customer focused

Advice to ManagementAdvice

pay more attention to customers

Doesn't Recommend
Neutral Outlook
Disapproves of CEO

6218 Other Employee Reviews for AT&T (View Most Recent)

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  1. 1 person found this helpful  

    enter at your own risk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Lafayette, LA
    Former Employee - Customer Service Representative in Lafayette, LA

    I worked at AT&T full-time (more than 5 years)

    Pros

    good benefits ,working indoors , nice co -workers

    Cons

    no sick days ,call quailty expectations ,vacation scheduling is almost denied no matter what , attendance points system ,no career development ,too much to list

    Advice to ManagementAdvice

    try to be more understanding with employees and stop ignoring them

    Doesn't Recommend
    No opinion of CEO
  2.  

    good pay for no qualifications but not worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Consultant in Miami, FL
    Current Employee - Retail Sales Consultant in Miami, FL

    I have been working at AT&T full-time (more than 3 years)

    Pros

    good pay and benifits with 401k matched

    Cons

    mentally stressful due to all the quotas and procedures. must be a robot and do eveyrthing the way they say and sell everything just to stay arund one month. everything is politics or "terms for termination" mangement are robots very few good ones at the retail level, and upper management always looks at the negative. get credit for one day the next day i means nothing. customers can be a bit crazy since communications control most people pay. not much move to grow unless you are a brown noser.

    Advice to ManagementAdvice

    find other ways to motivate employees with positive reimbursement and get useful store management. scheduling is a joke

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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