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There are newer employer reviews for AT&T

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Good pay - treated like a commodity

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Saint Louis, MO
Former Employee - Retail Sales Consultant in Saint Louis, MO
Recommends
Neutral Outlook
No opinion of CEO

I worked at AT&T full-time (More than a year)

Pros

Good pay - union negotiated raises and decent commissions.

Cons

Company does not care about work/life balance or people. Sometimes becomes a choice between ethics and serving the customer.

Advice to Management

Give your reps the ability to service the customer without subtle job threats through performance metrics and you will bolster your reputation.

Other Employee Reviews for AT&T

  1. Helpful (1)

    Retail Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in South Bend, IN
    Former Employee - Retail Store Manager in South Bend, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Pay, benefits free cell phone service and discount on TV service.

    Cons

    If you live in Northern Indiana you will hate this job. The Director and Area Manager will micro manage you. On top of that if they don't like you will be labeled a "focus rep", which means they will try to get you to quit your job. They will try to accomplish this by making your work experience hell. Stay away if you what to be happy at a job, its all about nothing there. Diversity is a myth, five African American managers quit or got fired under this upper management group.

    Advice to Management

    Upper management know what's going on, but they do nothing about it.


  2. Helpful (1)

    Overly Bureaucratic

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Greensboro, NC
    Former Employee - Software Developer in Greensboro, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Generally stable company. It's a big name to have on your resume. Provides experience working with very large projects. Management opportunities appear to be abundant. Pay is generous.

    Cons

    IT work is frequently pushed offshore with little regard to quality, creating long-term maintenance difficulties. Immediate tactical cost savings are valued much more than long-term strategic planning. Career advancement is laughable - promotions/progressions are constantly put "on hold" indefinitely. Non-performers are coddled instead of cut. Forced ranking rating system punishes high performing teams.

    Advice to Management

    Throw away the red tape. Embrace Agile software development. Treat employees with respect, rewarding those who excel.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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