AT&T

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Good pay - treated like a commodity

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Retail Sales Consultant in Saint Louis, MO
Former Employee - Retail Sales Consultant in Saint Louis, MO

I worked at AT&T full-time (more than an year)

Pros

Good pay - union negotiated raises and decent commissions.

Cons

Company does not care about work/life balance or people. Sometimes becomes a choice between ethics and serving the customer.

Advice to ManagementAdvice

Give your reps the ability to service the customer without subtle job threats through performance metrics and you will bolster your reputation.

Recommends
Neutral Outlook
No opinion of CEO

6094 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Typical Sales Position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Sales Consultant in Denver, CO
    Former Employee - Media Sales Consultant in Denver, CO

    I worked at AT&T full-time (more than an year)

    Pros

    Unlimited commissions and great group of people

    Cons

    Numbers game. What have you done for me lately attitude

    Doesn't Recommend
    No opinion of CEO
  2. 1 person found this helpful  

    BROWN NOSING AT ITS BEST!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant in Escondido, CA
    Former Employee - Retail Sales Consultant in Escondido, CA

    I worked at AT&T full-time (more than 5 years)

    Pros

    Competitive Pay, Great benefits, Solid training

    Cons

    Stressful
    Political
    ppl brown nosing
    micro managed
    made to open doors for EVERY CUSTOMER coming in or out regardless the reason of their visit.
    mis leading customers into thinking Smart Phone insurance is $9.99 when really its only $6.99 but they would want us to add whats called mobile protection for an extra $2.99 without disclosing it to the customer. SMART PHONE INSURANCE IS ONLY $6.99!!! NOT $9.99

    unethical employees all the way through upper management
    will find any reason to fire you if upper management doesn't like you
    if you don't think the at&t way then its VERY likely they wont like you
    they don't care about your personal life
    you are looked at as a number vs a human being
    ZERO trust
    employees go out on stress disability all the time

    this list goes on and on and on....

    Advice to ManagementAdvice

    start appreciating your employees, and stop all the shady business going on in the SD cluster

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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