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Retail Sales Consultant

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Retail Sales Consultant in Syracuse, NY
Former Employee - Retail Sales Consultant in Syracuse, NY

I worked at AT&T full-time (More than a year)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Compensated well, great corporate environment, good benefits, work cell phone

Cons

A large majority of the day is spent helping customers with bill issues, the sales quotas can be very high, A large part of the day is spent doing less than productive tasks that are required, very long, retail hours, weekends and holidays

Advice to Management

Store managers should be required to take more training to understand the products/services as well as the reps

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  1. Ok start with the company, but attendance policy will quickly get you out of the door!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Consultant in Birmingham, AL
    Former Employee - Telesales Consultant in Birmingham, AL

    I worked at AT&T full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Salary Great Benefits Incentives (2 discounted lines, major discount on phones, able to upgrade every 6 mos Training (Had a great class & the trainer was so much fun & hands on)

    Cons

    Management Attendance policy (set you up to fail)

    Advice to Management

    There is a such thing called "Life" outside of work.....Things happen....maybe if there was a better policy or management was actually fair when it came to case-by-case situations, the turnover rate would not be as high


  2. Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Sales Representative in Lafayette, LA
    Former Employee - Retail Sales Representative in Lafayette, LA

    I worked at AT&T full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    If you like tech youll like your job. New phones every quarter. Opportunity to move up.

    Cons

    its to each its own

    Advice to Management

    retail is retail so no advice to management


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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