AT&T

  www.att.com
  www.att.com
Work in HR? Unlock Free Profile
There are newer employer reviews for AT&T

 

Account Executive

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Account Executive  in  Columbus, OH
Current Employee - Account Executive in Columbus, OH

I have been working at AT&T full-time for more than 10 years

Pros

Company offers great benefits to employees.

Cons

Very high stress environment with verifiable results necessary.

Recommends
Neutral Outlook
Approves of CEO

5715 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    AT&T mobility company review .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Network Process & Quality Manager  in  Atlanta, GA
    Current Employee - Senior Network Process & Quality Manager in Atlanta, GA

    I have been working at AT&T full-time for more than 10 years

    Pros

    Benefits are fairly good, lots of vacation time

    Cons

    There is little opportunity for advancement

    Advice to ManagementAdvice

    develop your people

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    They spend thousands training you just to spend their every waking moment trying to find something to fire you on!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Miami, FL
    Former Employee - Customer Service Representative in Miami, FL

    I worked at AT&T full-time for more than 5 years

    Pros

    The pay check and the benefits....THAT IS IT!!! There is absolutely not a single other redeeming quality about this company!

    Cons

    When they were Bellsouth, they care a little bit more about their employees but as soon as they became AT&T...watch out...you were dead meat! This is a company that is trying to push a product that is dying (home phone service) and that no one wants or needs anymore and instead of coming up with GOOD innovative products (NOT U-VERSE), they figured that instead of doing that, they would turn a profit by firing everyone that was vested and making more then $20 per hour and replace them with contract employees with no benefits making $12 per hour and constantly threatening them that they could be fired at any time with no union support. These people go as far as to tell you that you have to offer EVERY single product the customer is available for on EVERY single call. Meaning, if you called last month and removed every service off your phone line, the rep that gets you this month is REQUIRED to now offer all those useless services to you again.

    Advice to ManagementAdvice

    A good way to turn a profit is to stop firing people you spend thousand on to hire! Having employees work 11 hr shifts/6 days a week does not promote a good atmosphere! Also, if you have less turnover, you have less unemployment claims and that ALSO brings your profits up. Concentrate on better products to offer and not have your employees try to scam a sell phone on a little old lady from East Little Havana or shove a BVM down the throat of everyone that doesn't have one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

Worked for AT&T? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.