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I worked as a summer intern in NJ from May to August

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Summer in Bedminster, NJ
Former Employee - Summer in Bedminster, NJ

I worked at AT&T full-time (Less than a year)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

Everyone is so helpful and will work overtime. There is a lot of dedication to the company and people have been working at AT&T for over 20 years. The process changes since being combined with Cingular has made HR processes complicated.

Cons

It took me way too long to get access into the AT&T systems. There is a lot of restructuring. There should be more corporate finance positions for entry-level students.

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  1. Use as a stepping stone, not a career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Advertising & Publishing in Tucker, GA
    Former Employee - Advertising & Publishing in Tucker, GA

    I worked at AT&T full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There are (were) many really great caring people, hardworking employees there who take pride in a job well done. Benefits & pay previously were good, many of the managers were great to work with.

    Cons

    Culture of micromanagement & refusal to utilize the technologies they promote in their own business. Not pro flex scheduling or telecommuting. Only life/work balance came from being able to use earned vacation or personal time for appointments, family situations, etc. Executives from Randall Stephenson (salary 22-27 million) down exhibit callus disregard for employees & retirees. Example, in 2012 after announcing a very profitable year for AT&T, A&P was sold/merged with private equity firm. All who were eligible were basically forced into early retirement, most too young to collect retirement so basically forced into unemployment with the other 9% already looking for jobs. This year the retiree benefit cost increased by 270%, a much higher rate of increase than for employees. Now the company is outsourcing the majority of the remaining employees jobs in A&P. They have little regard for customers, seeing them only as $ signs. Greed. This is why I say it may be a good place to get some experience & move on because it is no longer a place to make a career as it was when it was Southern Bell or BellSouth.

    Advice to Management

    Don't outsource the remaining employees, you will lose a wealth of knowledge & dedication. You get what you pay for, if you run the company with cheap outsource employees you can't expect to get quality work, only those looking for a paycheck until they can find something better.


  2. Too much focus on performance not enough on customer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Consultant in Rock Island, IL
    Former Employee - Customer Consultant in Rock Island, IL

    I worked at AT&T full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good pay, good hours, good benefits

    Cons

    Pay is largely performance based, hard to get time off

    Advice to Management

    Lessen the focus on sales, having to sell someone a cell phone because their home phone isn't working is a bit out of line.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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