AT&T

  www.att.com
  www.att.com
There are newer employer reviews for AT&T

 

Great

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Technical Specialist in San Ramon, CA
Former Employee - Technical Specialist in San Ramon, CA

I worked at AT&T full-time (more than 10 years)

Pros

compensation was excellent. worked there for 30 years and i was well compensated with great benefits. the retirement package is excellent. i would not hesitate to recommend a career there.

Cons

long hours but well paid for the time spent as i was in business sales for my entire career. i was an account executive, account manager, and a technical sales consultant.

Advice to ManagementAdvice

low achievers should be let go.

Recommends
Positive Outlook
Disapproves of CEO

6250 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Unrealistic Expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Orange Park, FL
    Former Employee - Customer Service Representative in Orange Park, FL

    I worked at AT&T full-time (more than 3 years)

    Pros

    You can become great friends with co-workers to a point they feel like a second family.

    Cons

    Performance solely based on numbers that contradict each other and there are way too many to a point you feel micromanaged. You are expected to meet one metric but you cant meet it without another metric taking a hit and vice versa so its impossible to make all metrics that you are graded on.

    Advice to ManagementAdvice

    Listen to the employees. We are customers too either with your company or with a different company. We know how we would want to be treated if we were on the other end of the phone and the roles were reversed. We are the first line of contact when a customer has a complaint so give the representative the ability to make things right so your representative can salvage what's left of your reputation in that persons eyes at that given moment.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 3 people found this helpful  

    AT&T Advertising Solutions - Now YP Holdings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (more than 10 years)

    Pros

    The pay is very good.

    Cons

    They are going out of business.

    Advice to ManagementAdvice

    AT&T's upper management has a level of arrogance that must be seen to be believed. Do the job that your employees do every once in awhile. .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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