AT&T
3.1 of 5 5,197 reviews
www.att.com Dallas, TX 5000+ Employees

5197 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good if you're union

Customer Sales & Service (Former Employee)
Columbus, OH

ProsExcellent pay and benefits, and you were free to handle client concerns without much interference from management.

ConsAs far as legacy AT&T goes, a lot of the management began as reps on the phone and were promoted. This is good for them, but unfortunately many of them lacked management skills.

Advice to Senior ManagementPlease train your leadership to ensure they have the skills necessary to effectively manage others.

No, I would not recommend this company to a friend

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    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
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    • Disapproves of CEO

    1 person found this helpful  

    Experience the wonders of awful leadership

    Account Manager (Current Employee)
    Fort Lauderdale, FL

    I have been working at AT&T full-time for more than a year


    Pros: Benefits are decent, pay is rather median for the industry, and… Cons: Leadership is so beyond out of touch that at times it's laughable. Level 3 management and above know nothing about the front line work life… Advice to Senior Management: If you want customers to be happy, make sure your employees are happy first.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

     

    Extremely challenging

    Anonymous Employee (Current Employee)

    I have been working at AT&T


    Pros: The position pays well and there are many opportunities to move within departments and locations.… Cons: The position requires meeting metrics that often shift without warning and are difficult to obtain.… – I'm not optimistic about the outlook for this company… More
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