AT&T

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5288 Employee Reviews (View Most Recent)

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1 person found this helpful  

Good if you're union

Customer Sales & Service (Former Employee) Columbus, OH

ProsExcellent pay and benefits, and you were free to handle client concerns without much interference from management.

ConsAs far as legacy AT&T goes, a lot of the management began as reps on the phone and were promoted. This is good for them, but unfortunately many of them lacked management skills.

Advice to Senior ManagementPlease train your leadership to ensure they have the skills necessary to effectively manage others.

No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good job until we were outsourced

    Customer Service Specialist (Former Employee) Fairhaven, MA

    I worked at AT&T full-time for more than 8 years


    Pros: Good pay Great benefits Decent vacation time Union representation Cons: Work day monitored down to the second Company focus on quantity rather than quality care Pay… Advice to Senior Management: Listen to employees who are on the front lines of… No, I would not recommend this company to a friend More
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Overall, much to be desired and not very team friendly

    Customer Service Representative (Former Employee) Marietta, GA

    I worked at AT&T full-time


    Pros: Opportunity for growth is huge Cons: A lot of back-biting and supervisors or team leaders who are… Advice to Senior Management: As huge as your company is, you can reduce high… No, I would not recommend this company to a friend More
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