AT&T

  www.att.com
  www.att.com
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Great Employer - Call Center Director that cares!

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Customer Service Representative in Wheeling, WV
Current Employee - Customer Service Representative in Wheeling, WV

I have been working at AT&T full-time (less than an year)

Pros

The call center I worked at had an amazing atmosphere and it showed in the work of employees
- great management (management would listen when you asked about a customer concern)
- work parties (giving back to employees)
- director always available to speak with if you had a concern
- excellent training provided (mock calling + wonderful training material)
- excellent pay for the area

Cons

Due to the nature of the work a lot of younger employees may work there. At times high-school'ish attitudes may arise.

Advice to ManagementAdvice

Keep up the excellent work and continue to listen to your employees!

Recommends
Positive Outlook
Approves of CEO

6252 Other Employee Reviews for AT&T (View Most Recent)

Sort: Rating Date
  1.  

    Great experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T part-time

    Pros

    Great managers to work with

    Cons

    Salary is not so great for what you do.

    Advice to ManagementAdvice

    Increase pay, stop focusing on wall street

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    It was a wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - ANS Team Manager in Paramus, NJ
    Former Employee - ANS Team Manager in Paramus, NJ

    I worked at AT&T full-time (more than 3 years)

    Pros

    Great benefits, opportunity to advance from within, great team atmosphere

    Cons

    A whole lot of interoffice gossip.

    Advice to ManagementAdvice

    People in positions of authority sometimes are too cocky and backstabbing.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
There are newer employer reviews for AT&T

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