AT&T
3.1 of 5 5,204 reviews
www.att.com Dallas, TX 5000+ Employees

5204 Employee Reviews (View Most Recent)

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Overall, much to be desired and not very team friendly

Customer Service Representative (Former Employee)
Marietta, GA

ProsOpportunity for growth is huge

ConsA lot of back-biting and supervisors or team leaders who are only concerned with themselves and not the team as a whole

Advice to Senior ManagementAs huge as your company is, you can reduce high turnover with true incentives to attain.

No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • Disapproves of CEO

    1 person found this helpful  

    Experience the wonders of awful leadership

    Account Manager (Current Employee)
    Fort Lauderdale, FL

    I have been working at AT&T full-time for more than a year


    Pros: Benefits are decent, pay is rather median for the industry, and… Cons: Leadership is so beyond out of touch that at times it's laughable. Level 3 management and above know nothing about the front line work life… Advice to Senior Management: If you want customers to be happy, make sure your employees are happy first.… No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company… More
    • Culture & Values
           
    • Work/Life Balance
           
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    • No Opinion of CEO

     

    Good job until we were outsourced

    Customer Service Specialist (Former Employee)
    Fairhaven, MA

    I worked at AT&T full-time for more than 8 years


    Pros: Good pay Great benefits Decent vacation time Union representation Cons: Work day monitored down to the second Company focus on quantity rather than quality care Pay… Advice to Senior Management: Listen to employees who are on the front lines of… No, I would not recommend this company to a friend More
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