AT&T

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Not a good place to work considering you spend more time working than at home with your loved ones

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Sales in Macon, GA
Former Employee - Sales in Macon, GA

I worked at AT&T full-time (more than 10 years)

Pros

Great pay and decent benefits

Cons

Behind in technology and they do not care about their employees or customers the way Southern Bell and BellSouth ( whom I worked for before the most recent "buy back") did. Instead of moving forward with the buyout of BellSouth to update their systems, They reverted back to their old stuff and behind way of thinking.....You are just another number not a "person" in their eyes.... I worked for BellSouth many years and felt like we were a "Family"...This is how it was when I left ....HOPEFULLY things have gotten better but wasn't looking good at the time in 2010. At that time they had gotten rid of all the BellSouth top managers or they were on their way out the door...those managers/senior Management were GREAT and so they had to go! :(

Advice to ManagementAdvice

Care for employees and customers as if they are your own family.....A business that makes nothing but money is a poor business.
Henry Ford

Doesn't Recommend
Negative Outlook
No opinion of CEO

6230 Other Employee Reviews for AT&T (View Most Recent)

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  1.  

    Slave Drivers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant

    I worked at AT&T full-time (more than 5 years)

    Pros

    Decent pay, fun co-workers and store management

    Cons

    Very greedy, hours are terrible, can't move up unless you drink the corporate Kool-Aid and become the bosses pet, union is a joke offering little protection, customers are very needy and disrespectful

    Advice to ManagementAdvice

    Do the right thing even if it means going against a RSM, ARSM, DOS, VP-GM, or whoever else is above you. Respect your employees right to have a decent work life balance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good if you're union

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales & Service in Columbus, OH
    Former Employee - Customer Sales & Service in Columbus, OH

    I worked at AT&T full-time (more than 8 years)

    Pros

    Excellent pay and benefits, and you were free to handle client concerns without much interference from management.

    Cons

    As far as legacy AT&T goes, a lot of the management began as reps on the phone and were promoted. This is good for them, but unfortunately many of them lacked management skills.

    Advice to ManagementAdvice

    Please train your leadership to ensure they have the skills necessary to effectively manage others.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
There are newer employer reviews for AT&T

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