AT&T

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5541 Employee Reviews (View Most Recent)

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Definitely a company of the future

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Retail Sales Consultant  in  San Jose, CA
Current Employee - Retail Sales Consultant in San Jose, CA

Pros

competitive wages, great commission, great training program, always something new

Cons

some managers are too pushy, sales depend on location

Advice to ManagementAdvice

remember each seller is different and has a different selling style than you do. the sales representatives are the ones responsible for delivering the customer experience

Recommends
Positive Outlook
No opinion of CEO

Other reviews for AT&T

  1.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Houston, TX
    Former Employee - Customer Service Representative in Houston, TX

    Pros

    benefits and pay, traditional retirement plan aside from 401k

    Cons

    Numbers are more important than customer service

    Advice to ManagementAdvice

    Need to go back to old school customer service

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Great Employer - Call Center Director that cares!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Wheeling, WV
    Current Employee - Customer Service Representative in Wheeling, WV

    Pros

    The call center I worked at had an amazing atmosphere and it showed in the work of employees
    - great management (management would listen when you asked about a customer concern)
    - work parties (giving back to employees)
    - director always available to speak with if you had a concern
    - excellent training provided (mock calling + wonderful training material)
    - excellent pay for the area

    Cons

    Due to the nature of the work a lot of younger employees may work there. At times high-school'ish attitudes may arise.

    Advice to ManagementAdvice

    Keep up the excellent work and continue to listen to your employees!

    Recommends
    Positive Outlook
    Approves of CEO
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