There are newer employer reviews for AT&T

AT&T

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Assistant Store Manager in Moorestown, NJ
Current Employee - Assistant Store Manager in Moorestown, NJ

I have been working at AT&T full-time (more than 5 years)

Pros

Open to new initiatives and philosophy

Cons

No follow through once a new perspective is adopted

Advice to ManagementAdvice

Adapt to new ways of thinking. The old factory worker mentality doesn't apply to the current culture. Appreciate those with new fresh ideas, and actually

Doesn't Recommend
Negative Outlook
Approves of CEO
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  1. Great benefits... lots of Bureaucracy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at AT&T full-time (more than 5 years)

    Pros

    Great benefit package, lots of vacation days (15 vacations + 8 PTOs)
    Access to online training classes

    Cons

    Just like most Corporate America... you have to deal with a lot of bureaucracy, politics, and red tape to get the job done.
    Management does not listen to employees.
    limited career growth and advancement

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 2 people found this helpful

    Premises Technician Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Premesis Technician in San Rafael, CA
    Former Employee - Premesis Technician in San Rafael, CA

    I worked at AT&T full-time (more than a year)

    Pros

    Good pay, lots of hours and overtime, good benefits and perks.

    Cons

    Very unrealistic expectations as far time given to complete installs and repairs, when customers do phone surveys after installs or repairs, and they are less than "very satisfied", you are held responsible, very little support from management, you, the technician, are punished for bad numbers, even when many times there are circumstances that affect your efficiency in a negative way, and you have no control over them(I.E. customer orders created wrongly(wrong address, order created as a repair, when it should have been an install, yet you are still expected to complete the wrongly created order in the allowed repair time of 69 minute, instead of the actual install time needed of 2-3 hours, no way to contact customers(not answering the phone), yet you are still expected to drive to the wrong address, and then customer finally answers, then you have to tell customer they have to call in and have the order created all over again, and wait another week to get their install/repair done. And again you, the premises technician are held responsible for a mistake the order department made. Company has efficiency expectations that NOT realistic, Period. I could go on and on.

    Advice to ManagementAdvice

    Expectations need to be reevaluated and reworked because the current standards are not based in reality

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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