AT&T

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5598 Employee Reviews (View Most Recent)

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From Pacific Bell to AT&T

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Former Employee - Customer Service Representative  in  Oakland, CA
Former Employee - Customer Service Representative in Oakland, CA

I worked at AT&T full-time for more than 8 years

Pros

I felt Pacific Bell was a better company to work for.

Cons

TIU needs to be stronger.

Advice to ManagementAdvice

Stop forcing your reps to add/offer services that people can't afford

Recommends
Neutral Outlook
No opinion of CEO

Other Reviews for AT&T

  1.  

    LA AT&T Mobility will change who you are for the good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Store Manager  in  Los Angeles, CA
    Current Employee - Retail Store Manager in Los Angeles, CA

    I have been working at AT&T full-time for more than 3 years

    Pros

    Learn what "Aggressive" looks like. So many people will tell you that you have to be aggressive to work in their sales position, work for AT&T to learn what that really means.
    Excellent pay.
    Excellent recognition.
    Excellent development.

    Cons

    Stress.
    Managing through union employees who feel that they are entitled to their position.
    Managing through natural challenging business cycles.

    Advice to ManagementAdvice

    My advice for other management at other companies is try to network with an AT&T executive to see what right looks like.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Very Competitive- can be a fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Pay is above average. If you are good in sales you can make more and be recognized for it.

    Cons

    retail is retail so the work schedule follows

    Recommends
    Neutral Outlook
    Approves of CEO
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