There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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Fun, challenging and ever changing.

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Retail Sales Representative in Mira Loma, CA
Current Employee - Retail Sales Representative in Mira Loma, CA

I have been working at AT&T full-time (More than a year)

Recommends
Neutral Outlook
Disapproves of CEO
Recommends
Neutral Outlook
Disapproves of CEO

Pros

Good amount of pay although there are tons of customers and a lot of opportunities.

Cons

You are going to be working with stupid people that do not and will not try to understand basic concepts.

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  1. My experience has been a growing and positive learning experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time (More than 8 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    AT&T prepares you any situation.

    Cons

    Very sales oriented regardless of job description and this can sometimes make the customer uneasy. Also, regardless of experience or education, it is very difficult and political moving into management.

    Advice to Management

    Listen to your customer service reps. They are your frontline defense and make or break the company.


  2. It was okay, But if you slip up a little Managemnt forgets about everything you have done

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in San Diego, CA
    Former Employee - Retail Sales Representative in San Diego, CA

    I worked at AT&T full-time (More than 3 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    401k plan, paid vacations, health care, free phone service, Working with technology

    Cons

    Your goals are always changing, Scheduling software has always been bad, Customer feed back system is way to strict, The company as a whole has a high turn over rate with its retail division.

    Advice to Management

    Sorry you lost a lot of money on the t-mobile merger, But you don't need to take it out on your employees.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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