There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

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Great place to work

  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Sales Associate in Riverside, CA
Current Employee - Sales Associate in Riverside, CA

I have been working at AT&T full-time (More than 8 years)

Recommends
Neutral Outlook
Approves of CEO
Recommends
Neutral Outlook
Approves of CEO

Pros

Good environment. Great training to excel.

Cons

Lack of supervision on employees

Advice to Management

Make employees work harder.

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  1. Helpful (2)

    Went Through 8 Weeks of Training, Saw Enough, Left

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Data Customer Service Specialist I in Evansville, IN
    Former Employee - Business Data Customer Service Specialist I in Evansville, IN

    I worked at AT&T full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Personally, the management types I encountered seemed like decent people. Company seems to have some commitment to community service which is admirable.

    Cons

    They didn't bother to tell us during the hiring process that you have to wait 6 mos. to enroll in their health insurance. They put us through 'new style' training for 4 wks in the classroom, then threw us out on the floor full-time for 2 wks, then brought us back into the classroom for 2 wks of allegedly 'advanced' training. My final week, we were attending remedial training to make up for what we didn't get in the classroom. The usual junior high level motivational techniques for reps. Not sure why they needed to even hire new people - almost every day, they offered unpaid 'undertime' for existing reps to go home early. Call volume was so slow that some reps in my group actually brought coloring books and crayons to pass the time. I finished training and 'nesting' and never went back.

    Advice to Management

    Get someone who can actually relate call volumes, scheduling and manpower needs to one another. And change the name of your scheduling unit - 'Control' is positively Orwellian!


  2. No Job Security

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Dallas, TX
    Former Employee - IT Analyst in Dallas, TX

    I worked at AT&T full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great place to work, good pay, decent benefits.

    Cons

    No job security. AT&T sends the higher paying technical jobs offshore.

    Advice to Management

    Remember that when there are no more local jobs, your products and services will no longer be affordable. Treat the employees at least half as well as you do the stockholders.


There are newer employer reviews for AT&T
There are newer employer reviews for AT&T

See Most Recent

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