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2 people found this helpful

Horrible culture, true leadership non existent

  • Comp & Benefits
  • Work/Life Balance
  • Senior Management
  • Culture & Values
  • Career Opportunities
Current Employee - Engineer
Current Employee - Engineer

I have been working at AT&T full-time (more than 5 years)

Pros

Salary can be good, but only if you negotiate a high starting rate

Cons

Leadership doesn't actually exist here. Management talks a good game, but employees are not an asset and no care goes into retaining valuable talent. Wireline runs the entire show, placing non-qualified wireline people into wireless jobs. Outsourcing to India is rapidly taking place throughout the entire organization.

Advice to ManagementAdvice

Try to actually treat your employees as assets, show them they are valued and reward them with actual raises and promotional opportunity instead of promoting via cronyism. Stop outsourcing actual talent and replacing with the cheapest labor you can get.

Doesn't Recommend
Disapproves of CEO
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  1. 1 person found this helpful

    AT&T has no soul. The Devil runs it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at AT&T full-time (more than 8 years)

    Pros

    I worked in a Sales/call center that made the most sales year after year. The top pay was good but it wasn't worth the stress that came along with it.

    Cons

    Everything. I watched people get written up for being 10 seconds late to sitting at their desk (not an exaggeration). Grown Men & Women break down and cry at their desks from the pressure and horrible management. Union had no spine, 100% of the employees in this office were hired as customer service for Pac Bell /SBCGlobal and when AT&T came in the picture they forced everyone into a Sales position. They forced people to quit who had amazing customer service but didn't meet sales goals. They fired people that were close to retiring based on sales mishaps. It's unfortunate that so many good people were treated so bad.

    Advice to ManagementAdvice

    You should all hold hands and... Jump off a bridge

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. Good company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at AT&T as a contractor (less than a year)

    Pros

    More excitement than you might think for a larger corporate. Opportunities to get along and to get ahead. Diversity and adherence to the rules of the road in that respect are apparent in this company.

    Cons

    Nothing to complain about with this one.

    Recommends
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